Big Lots Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 243 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 243 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Big Lots.
Big Lots
District Manager
Manager Easy Negative experience Accept offer 4 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It was an easy process. There were four interviews in total. I spoke with the Region Market Manager, the Region Vice President, the Region Human Resources, and the president of stores. The whole thing took about two months from beginning to end. I was offered the job.
Confirmed questions1 question
- Can you describe your previous work history?
Big Lots
Operations Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
It was a quick and easy 20 minute interview. The store manager called me to set up a date. Once I got there, they asked me some customer service questions and about my previous jobs.
Confirmed questions2 questions
- Can you share an instance when you delivered outstanding customer service?
- What about your previous work experience can you tell me?
Big Lots
Store Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
It was a pretty easy interview, just one round that lasted about 20 minutes. We mostly talked about the job responsibilities and what a typical day looks like. They were mainly trying to figure out what my schedule is like.
Confirmed questions3 questions
- Tell me about your past experience and how it relates to this job.
- How does your availability align with what we need?
- What do you anticipate doing on a daily basis in this role?
Big Lots
Furniture Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other
I found the job on Indeed and was emailed by Talent Acquisition. I said I was interested and they said they'd send my resume to the Manager. The District Manager contacted me and I had an in-store interview that same day with the General and Assistant Managers. We talked about the company, the job, and expectations, plus my experience and job history. The General Manager and I toured the store, and we discussed the work environment. At the end, they said I could apply on their website. Two days later, the District Manager asked me to complete the background check form. Two days after that, I was cleared and ready to be scheduled. It was a great, fast process with polite and professional communication from everyone.
Confirmed questions1 question
- This job requires being outgoing and friendly to every customer, and we need someone who can go the extra mile. Can you show us that you can do this?
Big Lots Interview Questions
Quoted word for word from Big Lots interview reports.
“What would you do if you noticed food on the shelf that was expired or damaged?”
Read reports →“What do you do when a superior yells at you and calls you names in public meetings?”
Read reports →“Would you see long customer check-out lines as positive or negative for your store?”
Read reports →“Is it okay for you to sometimes come in at 4 AM to unload trucks and stock?”
Read reports →“What would you do if there was a robbery at your store?”
Read report →“How would you approach telling a customer no if you suspected them of trying to steal from the company?”
Read report →“Are you able to lift more than 50 pounds on your own?”
Read report →“Are you available to begin work at 3 o'clock in the morning?”
Read report →“How would you approach merchandising if you didn't have a floor plan to work with?”
Read report →Formats, difficulty and experience
Across all 243 Big Lots interview reports.