
UserTesting Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 153 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 153 reportsCandidate interview experiences
First-hand accounts from people who interviewed at UserTesting.
Talent Partner
I applied in May 2025 for the Talent Partner role and a recruiter reached out. We had a good initial chat, they liked my experience and wanted to talk more. I sent a thank-you email after, but heard nothing back. A week later, the recruiter sent over some times for a second interview, which I picked, but I never got the invite. I followed up, and after about 7 days, they gave me more options. We set a meeting for Tuesday at 5 p.m., but they didn't show up. 10 days after that, I got an email saying they hadn't sent the invite because they were looking at other people and didn't want to waste my time. Honestly, I found the whole thing really unprofessional, especially since I put in the effort. They could have been more upfront and respectful. I know we're busy in talent acquisition, but respect is key for a good reputation. I was really interested in the job and company, thinking I'd be a great fit. But for some reason, I was out of the running without a clear reason. Also, they mentioned others started earlier, but I was contacted first, which feels a bit off.
- Can you walk me through your professional background?
- Tell me about a time you demonstrated strong [competency].
Customer Success Manager
The interview process was okay and the people I met were nice. The last step was a role play/presentation that was done really badly. They framed it as a presentation, so I spent time preparing. On the day, there was an extra person in the call for the role play, but it wasn't clear and felt like they were trying to trick me. The worst part is I never heard back after the final stage, even after following up. It felt disrespectful to treat candidates like that. You should do better.
No confirmed questions were included in this interview report.
Account Executive
It was a pretty standard interview process. They asked me questions about my past sales experience and the strategies I've used. We covered whether I met my sales targets, discussed my strengths and weaknesses, and my five-year career aspirations. Then, we talked about any questions I had for them.
- Can you tell me about your monthly sales goal in your previous role and whether you achieved it?
- Describe your sales experience and strategies.
- What are your personal strengths and weaknesses?
Research Consultant
The interview process had a lot more stages than I initially realized, 5 in total including a task and presentation. It felt like the stages could have been shorter because the questions and stages were quite repetitive. Scheduling involved a separate person, not the interviewers, which led to a lot of back and forth and took about 5 weeks total. I didn't understand why the team couldn't schedule directly. There was absolutely no feedback throughout the entire process. After waiting 3 weeks with no word post-interviews, I withdrew my application to take another offer.
- How would you handle a situation where a client wants to make research more accessible to designers, giving them more independence and reducing the workload for researchers?
UserTesting Interview Questions
Quoted word for word from UserTesting interview reports.
“Are you able to travel to San Francisco from South Bay?”
Read reports →“Can you explain how to add users to a group within Google Workspace?”
Read reports →“If your grandmother couldn't get her stereo working, how would you assist her?”
Read reports →“Can you review a website that was featured on our webpage?”
Read reports →“Suppose you had a website page with low traffic, what research approach would you take to investigate it?”
Read report →“Can you explain confidence intervals in a way a client would understand?”
Read report →“Can you explain what an SQL query is, and what are the different types you are familiar with?”
Read report →“Why didn't I get a reply or any feedback after putting in the effort for the interview?”
Read report →“Do you own a laptop that you can use for testing?”
Read report →Formats, difficulty and experience
Across all 153 UserTesting interview reports.