UserTesting Ux Designer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at UserTesting.
UserTesting
UX Researcher
Intern Average Neutral experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral
The HR contact was pretty relaxed and took a long time to provide updates. I was initially told only one person would interview me, but three individuals showed up. The interviewers appeared very knowledgeable and qualified.
Confirmed questions1 question
- Suppose you had a website page with low traffic, what research approach would you take to investigate it?
UserTesting
User Experience Designer
Senior Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
Worst first interview ever! Very rude, unprofessional, and disrespectful internal recruiter directly from UserTesting. He had no understanding of what UX Design is. He kept asking me what my software developer experience was. Asked me questions that are clearly written on my portfolio and resume, like how long have I been doing this kind of work? He would talk over me as I was talking. My resume clearly shows I have 12 years experience. He was 10 minutes late for the interview. I'm really shocked that this company has someone this stone cold faced, unfriendly, rude guy working for them. When I told him all of my past responsibilities in roles he scoffed at me in disbelief and rudely said there's no way I did all of it. When in fact I did. I have proof and references. Until the interview, I really wanting to work for UserTesting. But I wouldn't want to work there if they find this kind of attitude accepting from a recruiter. How did this guy get hired? I've considered writing to the company about this awful interview experience. I wish I could call his mom and dad, curious about how they coped with raising this jerk. Interview was a complete waste of my time, a total disappointment. This guy clearly shouldn't be representing this company or any company. He should be scrubbing floors with his mouth shut. The whole interview felt like a scam. Like he was some psycho who hated people and didn't want hear anything I had to say from the very beginning. It was just awful start to finish. As a UX Researcher, I might not ever use UserTesting for future usability tests at my next job because of this whole experience. Not only will they lose a qualified job candidate, they've lost me as a customer. Send me a qualified recruiter and maybe I'll change my mind about this company.
Confirmed questions6 questions
- Can you tell me how long you have been designing?
- In what month did you start your most recent position?
- What is your experience with developing or coding software?
UserTesting
UX Researcher
Mid Easy Positive experience No offer 4 rounds
Interview process
Recruiter call Technical screen Take home Presentation
Interview formats
Behavioral Presentation
It was a pretty typical interview process. Started with an HR screening call. Then, I had a chat with two people from the team, the Lead Product UX researcher and a Researcher. Next up was a take-home challenge where I had to prep a 10-minute presentation. This presentation needed to cover how my past experience matches the job requirements and, for areas where I lack experience, how I'd plan to develop those skills. Finally, there was a 60-minute video call to present my take-home work and answer questions.
Confirmed questions3 questions
- Can you share an instance where your research outcomes conflicted with your initial assumptions?
- Could you give an example of a time you dealt with challenging stakeholders?
- Tell me about a mistake you made and how you handled it.
UserTesting Ux Designer Interview Questions
Quoted word for word from UserTesting interview reports.
“What town are you located in?”
Read reports →“Suppose you had a website page with low traffic, what research approach would you take to investigate it?”
Read reports →“What aspects of UserTesting do you find less than ideal?”
Read reports →“What suggestions do you have for making UserTesting better?”
Read reports →“Can you share an instance where your research outcomes conflicted with your initial assumptions?”
Read report →“He rudely listed all the roles and responsibilities from my jobs and then asked, "There's no way you did all of that. How did you accomplish all of those things?"”
Read report →“Can you tell me how long you have been designing?”
Read report →“How did you determine the success or failure of your project?”
Read report →“In what month did you start your most recent position?”
Read report →Formats, difficulty and experience
Across all 7 UserTesting interview reports.