US Department of Veterans Affairs Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 1,035 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 1,035 reportsCandidate interview experiences
First-hand accounts from people who interviewed at US Department of Veterans Affairs.
US Department of Veterans Affairs
Field Examiner
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Behavioral Technical
It was a verbal interview with 5 questions, and also a written part where I had to provide situational responses. They asked basic questions about my ability with computer programs like Word and Excel. They also asked about driving and relocation, and I had to say yes to those to move forward. Points were based on Education, the interview itself, and the resume. Having a good education can really help a lot.
Confirmed questions4 questions
- Can you share an instance where you faced and overcame a challenge?
- Tell me about your experience with computer programs such as Word and Excel.
- Do you have a driver's license and are you able to drive for work?
US Department of Veterans Affairs
Veterans Service Representative
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was a 17-minute interview with 2 interviewers. They asked 4 questions about working with management, how to prioritize tasks, a time you handled a complex case, and how your current job compares to this one. They mentioned they could repeat questions before I started answering, but once I began, they wouldn't repeat it again. The questions weren't super hard, just needed to pay attention or ask for a repeat before answering.
Confirmed questions4 questions
- How do you feel about working under management, and can you give examples?
- What's your approach to prioritizing your workload?
- Tell me about a time you had to handle a complicated case.
US Department of Veterans Affairs
Medical Support Assistant
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview had 2 people, a manager and a supervisor/lead. It was about 30 minutes long. They mentioned questions could be repeated. There were 5 questions asked by the team. One question was about the challenges of the position, and the manager said it was training and learning the computer software, and they named the programs used.
Confirmed questions5 questions
- Why do you want to work for the VA?
- What does customer service mean to you?
- What is the best way to approach discussing an issue?
US Department of Veterans Affairs
Data Analyst
Entry Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Case
First, there's some prep work you'll need to do. Then, you'll arrive or log in, and we'll do some introductions and light chat. After that, the main part is the interview questions: we'll ask about your past experiences using the STAR method (Situation, Task, Action, Result), some technical questions about your skills and role-specific knowledge, hypothetical questions about how you'd handle future scenarios, and questions to see if you're a good cultural fit. Then, you'll get a chance to ask us questions about the role, team, company, or growth. We'll wrap up, and I might tell you about the next steps and when to expect feedback. Make sure to say thanks and show you're still interested. If you want, you can ask for our contact info for follow-up. After the interview, send a thank-you email within 24 hours. Think about what went well and what could be better. If you don't hear back when expected, send a polite follow-up. If things go well, you might have more interviews (panel, technical, or HR), reference/background checks, and then we'll get to offer negotiation (salary, benefits, start date).
Confirmed questions1 question
- What would you do if faced with an unhappy client?
US Department of Veterans Affairs Interview Questions
Quoted word for word from US Department of Veterans Affairs interview reports.
“Can you explain the exact steps you'd take to safely troubleshoot a 480-volt three-phase motor that's not starting?”
Read reports →“What is Housing First? Do you agree with it and why? Explain the HUD definitions of homeless and chronically homeless.”
Read reports →“Can you describe the steps you would take to prepare for extracting tooth number 30?”
Read reports →“Do you know about VHA and VBA resources for homeless veterans? Can you give 2 examples of coordinating services for veterans with VHA/VBA?”
Read reports →“Regarding sensitive patient topics, what patient behaviors or statements would necessitate calling a supervisor or licensed provider before ending contact?”
Read report →“Imagine a patient in the cardiac stepdown unit experienced a sudden decline, and the staff didn't notice for a while. What would be your approach to this situation, and what resources would you use in your role as an educator?”
Read report →“What is your earliest availability to start, and do you authorize us to contact your current employer?”
Read report →“Can you share an experience where you worked with a client with a personality disorder and describe the intervention you implemented?”
Read report →“Can you describe an instance where you had to advocate for a patient or client encountering obstacles to receiving care? What actions did you take, and what were the results?”
Read report →Formats, difficulty and experience
Across all 1,035 US Department of Veterans Affairs interview reports.