US Department of Veterans Affairs logo

US Department of Veterans Affairs It Specialist Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 17 interview experiences · FREE TO READ

1.7 Rounds average
Average Typical difficulty
56.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at US Department of Veterans Affairs.

Showing 3 of 17
US Department of Veterans Affairs logo
US Department of Veterans Affairs

IT Specialist

Engineering

Mid Difficult Accept offer 2 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Behavioral Presentation Other

The interview process is unique to the VA and is called Performance Based Interviewing (PBI). It's highly recommended to search online for sample PBI questions and practice them thoroughly, as this isn't a typical interview. Many VA positions, across various grade levels, use the same set of questions. Make sure to practice questions from each PBI category, especially the more challenging ones, to increase your chances of success.

Confirmed questions2 questions
  • When asked multi-part PBI questions, you need to repeat the question or jot down notes to make sure you answer all parts.
  • Practice the sample questions you find online so you are well-prepared for this PBI-style interview.
US Department of Veterans Affairs logo
US Department of Veterans Affairs

IT Specialist

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

You gotta apply on USAJOBS first. That's where you gotta upload your KSA's, your resume, and fill out this questionnaire. After that, a recruiter might hit you up if they wanna chat. If you get an interview, they ask everyone the same questions and grade you on it. If you get a good score, you've got a decent shot. FYI, a lot of these jobs go to Veterans.

Confirmed questions1 question
  • What are your expectations for this role?
US Department of Veterans Affairs logo
US Department of Veterans Affairs

IT Specialist

Operations

Senior Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

I got an email first. Then a week later, a call to schedule a phone interview. The phone interview was with 5 senior staff members. They asked KSA questions, all scenario-based, like the ones from OPM.gov or the job announcement.

Confirmed questions1 question
  • Can you tell me about your greatest weakness?

US Department of Veterans Affairs It Specialist Interview Questions

Quoted word for word from US Department of Veterans Affairs interview reports.

What tool would you use to migrate a user profile to a new machine?

Read reports

The 2nd floor's internet connection is down, what do you do?

Read reports

When asked multi-part PBI questions, you need to repeat the question or jot down notes to make sure you answer all parts.

Read reports

If you've finished all your tasks and there's nothing else to do, what would be your next course of action?

Read reports

What is your approach when confronted with criticism of the Department of Veterans Affairs?

Read report

How would you decide what to work on first if someone urgently needed help?

Read report

In resolving that conflict, did you handle it on your own, use someone to help mediate, or get a supervisor involved?

Read report

Describe a situation where you experienced a conflict with a coworker and explain how you managed to resolve it.

Read report

Formats, difficulty and experience

Across all 17 US Department of Veterans Affairs interview reports.

Interview formats

Behavioral 56.7%
Technical 30%
Other 6.7%
Group 3.3%
Presentation 3.3%

Interview difficulty

Easy 17.6%
Average 64.7%
Difficult 17.6%

Candidate experience

Positive 56.2%
Negative 18.8%
Neutral 25%