Sunglass Hut Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 387 interview experiences · FREE TO READ
Which role are you interviewing for?
13 roles · 387 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Sunglass Hut.
Sunglass Hut
Casual
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a really nice and chill interview. If you have a good vibe, the manager will like your energetic and bubbly personality. Being enthusiastic is a must. The manager can be a bit strict, but if you genuinely connect with her, you'll get the job. Be proactive and remember to bring your resume.
Confirmed questions1 question
- In your own words, what makes for a fantastic customer experience?
Sunglass Hut
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
It wasn't a very long interview, only about 30 minutes. I met with the manager one-on-one and she asked me some basic questions. Then we did a role play in the store a couple of times to see how I'd handle customers. I felt good about it then, but it took about 1.5 to 2 weeks to hear back that I got the job. It was a few years ago so it might be different now, but the hiring process was simple for me.
Confirmed questions1 question
- Can you tell me about your previous retail work experience and your thoughts on it?
Sunglass Hut
Store Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
I applied online and it took about two weeks to get an email about setting up an interview. We went back and forth a bit and scheduled a meeting via a calendar invite. I met with the hiring person who seemed interested and said she needed to talk to her district manager to set up a second interview, which would be about a week later. She also mentioned the next interview would focus more on business questions. A week went by and nothing. I sent a follow-up, and got an automatic out-of-office reply. Then, still nothing. I figured she was on vacation and catching up. Then, nothing again. I sent a second follow-up, and still nothing. It's so unprofessional to be ignored like that.
Confirmed questions3 questions
- Can you tell me what you know about our brand?
- How would you go about managing the team?
- In your opinion, what is important for managing team performance?
Sunglass Hut
Retail Associate
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a really quick individual interview, lasted about 10 minutes. They asked some basic customer service questions and some personal ones like how I'd deal with a tough customer, to tell them about myself, and what my favorite brand is.
Confirmed questions4 questions
- Could you share a time you dealt with a challenging customer?
- Tell me a little about yourself.
- What is your favorite brand?
Sunglass Hut Interview Questions
Quoted word for word from Sunglass Hut interview reports.
“Can you explain how to check if a pair of Ray Bans is genuine?”
Read reports →“How would you handle a customer wanting to return used glasses bought two months ago?”
Read reports →“What are your thoughts on stealing, and can it ever be justified?”
Read reports →“Which designer do you like the most, and what's the reason behind it?”
Read reports →“How would you convince me to buy this bottle of water if you had to?”
Read report →“For example, what items would you choose to bring with you to a deserted island?”
Read report →“What would you do if there were no customers in the store?”
Read report →“Can you tell me your availability during the Christmas and New Year holiday season?”
Read report →“Share a time you connected with someone who had a different viewpoint than you.”
Read report →Formats, difficulty and experience
Across all 387 Sunglass Hut interview reports.