Shaw Communications Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 236 interview experiences · FREE TO READ
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30 roles · 236 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Shaw Communications.
Shaw Communications
Full Stack Developer
Mid Average Positive experience No offer 3 rounds
Interview process
Technical screen Take home Recruiter call
Interview formats
Coding Technical Behavioral
The interview process included 3 rounds: DSA, a machine coding round, and an HR round. The DSA round had 2 coding questions, with 30 minutes for the first and 25 minutes for the second. Each question had 15 minutes allocated for optimization. The machine coding round involved handling a form with React and setting up a dummy server to store or fetch data from the form.
Confirmed questions6 questions
- What is your approach to solving DSA questions?
- Can you describe your approach to Rest APIs?
- Do you have any questions regarding common HR topics?
Shaw Communications
Technical Support
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
So for the Shaw technical support job, there were two rounds of interviews. The first was a phone call or video chat where they asked a bunch of behavioural questions to see how I’d handle things like angry customers or fixing problems when things get hectic. The second round went deeper, asking about specific situations and some basic tech stuff to check if I was good with regular support tasks. It was pretty simple and fast, like the whole thing from applying to getting the offer took just a few days.
Confirmed questions1 question
- Describe a situation where you had to manage a difficult customer who was upset. What steps did you take, and what happened in the end?
Shaw Communications
Project Coordinator
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process used to primarily focus on behavioral questions and asking for examples of past projects, suggesting the STAR method. However, the team is now more selective, seeking candidates with more IT experience in the Telco sector due to increased competition. It's advisable to review the company's product offerings.
Confirmed questions4 questions
- Tell me about your strengths and weaknesses.
- Could you share some examples of projects you've managed?
- What is your experience within the IT field for Telco?
Shaw Communications
Sales Associate
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The leadership seemed horrible and they offered a very low starting wage. Even though they clearly have a team, it felt like they were just trying to fill desks rather than offer real long-term employment. I didn't feel like I'd be treated like a person if I worked there.
Confirmed questions1 question
- Tell me about your past jobs and why they fit this position.
Shaw Communications Interview Questions
Quoted word for word from Shaw Communications interview reports.
“How would you troubleshoot a TV that's displaying a blank black screen for the customer?”
Read reports →“Can you list three methods for company valuation, and identify which yields the highest and lowest values?”
Read reports →“What would you do if a customer's service was down for several days, in terms of issuing credit?”
Read reports →“What would you do if a customer called because a technician missed their 10am appointment?”
Read reports →“What would you say to a customer who returned home to find their WiFi wasn't working on their phone or iPad, and they didn't know when it stopped working?”
Read report →“If a customer's technician missed their appointment and never showed up, how would you handle that angry customer?”
Read report →“If a customer calls for troubleshooting and you can't send a technician because they're unhappy, what would you do, especially since it's the weekend?”
Read report →“As a business owner, how would you handle an employee who is late the first time?”
Read report →“Imagine a customer is calling because a scheduled tech visit was a no-show and no call. What would be your response to them?”
Read report →Formats, difficulty and experience
Across all 236 Shaw Communications interview reports.