Payless ShoeSource Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 365 interview experiences · FREE TO READ
Which role are you interviewing for?
25 roles · 365 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Payless ShoeSource.
Payless ShoeSource
Manager
Manager Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Group Presentation Background check Offer
Interview formats
Behavioral Technical
The interview process felt pretty standard for the manager role. I felt ready for it and nothing seemed unusual. They laid out what they were looking for in a clear way. They also had time for me to ask any questions I had.
Confirmed questions1 question
- How would you help someone in certain situations?
Payless ShoeSource
Sales Manager
Manager Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Presentation
Interview formats
Behavioral Technical Presentation
A few questions and a personality quiz were mandatory for the role. The personality quiz was pretty fun. The interviews were extensive and required me to meet with several members of the leadership team.
Confirmed questions1 question
- How do you handle stress?
Payless ShoeSource
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was easy and straightforward with basic interview questions. Just walk in with confidence, be honest, and be willing to work long hours. You don't need to know about shoes specifically, as you'll learn the process on the job, and it's really easy.
Confirmed questions1 question
- Why are you interested in this position?
Payless ShoeSource
Associate
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
The interview process was pretty short and straight to the point. Normal questions were asked, and questions about availability. They were willing to work with school schedule. They were willing to work with school schedule.
Confirmed questions3 questions
- What makes you want to work here?
- Can you tell me about your availability?
- Are you flexible with your school schedule?
Payless ShoeSource Interview Questions
Quoted word for word from Payless ShoeSource interview reports.
“What would you recommend if a customer needs shoes to match an outfit they have?”
Read reports →“If a customer came in looking for size 8 shoes, what would you recommend and how would you convince them to buy it?”
Read reports →“If a client is unsure about what shoe they want, how would you help them find and purchase a specific shoe?”
Read reports →“What would you do if you asked a customer "Can I help you?" and they said "No."”
Read reports →“How would you handle an employee who is a great performer but has a poor attitude?”
Read report →“How would you approach selling something to a customer who says they are just browsing?”
Read report →“What are your thoughts on staying a bit longer if the next shift's person doesn't arrive on time?”
Read report →“What was your greatest mistake? It really threw me off. You should prepare for that.”
Read report →“How would you market a particular shoe to a customer who is uncertain about their preferences?”
Read report →Formats, difficulty and experience
Across all 365 Payless ShoeSource interview reports.