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La-Z-Boy Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 115 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
69.9% Positive experience

Which role are you interviewing for?

28 roles · 115 reports

Candidate interview experiences

First-hand accounts from people who interviewed at La-Z-Boy.

Showing 4 of 115
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Intern

Other · nearly a year ago

Intern Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Case

The process was all behavioral interviews with a small business case part where I had to analyze an excel sheet and talk about my analysis and key takeaways/business implications. There were two rounds before they made a final offer decision.

Confirmed questions1 question
  • Tell me about a time you showed leadership.
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Sales Associate

Sales · a year ago

Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Case

Applied via Indeed, got contacted by an associate a couple weeks later to set up an interview. Responded and set it up, but then the manager called and said we'd have to reschedule since he wasn't free. Then the associate contacted me again saying the manager wasn't available and I needed to reschedule. This showed disorganization. As suggested on Indeed, I showed up 20 minutes early and was ready. Only the manager was there, plus some customers. I waited almost 30 minutes past my interview time, even though I was early. I looked around the showroom while the manager helped customers, until he came over and said, 'if you waited this long, you're hired!' He then admitted he didn't have my resume, though I sent it with my application and via email. I explained my background and work history and answered some basic questions. He asked about reliable transportation, which I confirmed and said I lived close. Then he asked if I owned a car, which was odd for an in-store role. His attitude changed and he said, 'well, I only really needed to hire him' (pointing to another associate), 'but I wanted to see who could pull more sales. If you make enough sales, you could take my spot as store manager.' It felt weird advertising the job to me like that. The interview ended with him giving me his card and telling me to email my resume. I did and followed up, but never heard back. Ghosted. The whole experience was bad, and the interview was tough because they were unprepared and unprofessional. If the interview was this disorganized, I can't imagine working there.

Confirmed questions2 questions
  • What's your estimate for the store's annual revenue generation potential?
  • What actions would you take if an order was cancelled by a customer?
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La-Z-Boy

Sales Manager

Sales · a year ago

Manager Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Case

It was a pretty straightforward and friendly interview process. They asked basic sales questions that any seasoned sales manager should be able to handle. I didn't really get the full picture of the job until I started doing it, since it's a sales associate role with some added managerial duties.

Confirmed questions1 question
  • How would you manage a situation where phones are ringing, a shipment has arrived, and there are more customers than employees available?
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EHS Coordinator

Operations · a year ago

Mid Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Phone screen
Interview formats
Behavioral Technical

First, a recruiter call. Then, an interview with the regional EHS lead. The interview style was polite and friendly but somewhat aggressive, as if trying to assess responses under pressure. After that, an interview with the environmental regional lead. They were the 'good cop'.

Confirmed questions3 questions
  • What are the standards for drinking water?
  • What is measured in water treatment plants?
  • Why shouldn't we hire you?

La-Z-Boy Interview Questions

Quoted word for word from La-Z-Boy interview reports.

Was there a disclosure that 50% of commissions would be withheld on undelivered goods if you leave?

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What's your estimate for the store's annual revenue generation potential?

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What actions would you take if an order was cancelled by a customer?

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How was it for you staying at home for such a long time?

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If you could, what changes would you make to our website?

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What are your strategies for motivating sales associates who are not compensated with commission?

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If a customer enters the store and seems uninterested in talking to you, how would you handle that situation?

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What specific performance metrics at the Naperville location require improvement?

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Formats, difficulty and experience

Across all 115 La-Z-Boy interview reports.

Interview formats

Behavioral 61.6%
Technical 17.3%
Other 9.7%
Presentation 5.9%
Group 2.7%

Interview difficulty

Easy 34.8%
Average 59.1%
Difficult 6.1%

Candidate experience

Positive 69.9%
Neutral 14.2%
Negative 15.9%

Reports by job function

Sales 54
Design 28
Operations 20
Other 4
Engineering 3
HR 2