La-Z-Boy Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 30 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at La-Z-Boy.
La-Z-Boy
Sales Associate
Entry Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process at La-Z-Boy had two steps, which I liked because it gave a good sense of the job and the company culture. But, some questions were repeated in both stages. It could be better if they made it clearer what each stage was for—like one for fitting in with the company and another for job skills—to make it quicker and more interesting for people applying. Still, the interviewers were really professional and nice, which shows La-Z-Boy has a good team.
Confirmed questions1 question
- What differentiates you from other candidates?
La-Z-Boy
Sales Associate
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Case
Applied via Indeed, got contacted by an associate a couple weeks later to set up an interview. Responded and set it up, but then the manager called and said we'd have to reschedule since he wasn't free. Then the associate contacted me again saying the manager wasn't available and I needed to reschedule. This showed disorganization. As suggested on Indeed, I showed up 20 minutes early and was ready. Only the manager was there, plus some customers. I waited almost 30 minutes past my interview time, even though I was early. I looked around the showroom while the manager helped customers, until he came over and said, 'if you waited this long, you're hired!' He then admitted he didn't have my resume, though I sent it with my application and via email. I explained my background and work history and answered some basic questions. He asked about reliable transportation, which I confirmed and said I lived close. Then he asked if I owned a car, which was odd for an in-store role. His attitude changed and he said, 'well, I only really needed to hire him' (pointing to another associate), 'but I wanted to see who could pull more sales. If you make enough sales, you could take my spot as store manager.' It felt weird advertising the job to me like that. The interview ended with him giving me his card and telling me to email my resume. I did and followed up, but never heard back. Ghosted. The whole experience was bad, and the interview was tough because they were unprepared and unprofessional. If the interview was this disorganized, I can't imagine working there.
Confirmed questions2 questions
- What's your estimate for the store's annual revenue generation potential?
- What actions would you take if an order was cancelled by a customer?
La-Z-Boy
Sales Associate
Senior Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
It was a warm and welcoming experience even with three managers interviewing me at the same time. They were nice and open to answering any questions I had. They were very informative about their needs and expectations.
Confirmed questions1 question
- How do you maintain a productive work environment?
La-Z-Boy Sales Associate Interview Questions
Quoted word for word from La-Z-Boy interview reports.
“What's your estimate for the store's annual revenue generation potential?”
Read reports →“Can you tell me about Laura?”
Read reports →“What actions would you take if an order was cancelled by a customer?”
Read reports →“How was it for you staying at home for such a long time?”
Read reports →“Who in this group should we hire?”
Read report →“How do you greet a customer when they enter your current workplace?”
Read report →“How do you maintain a productive work environment?”
Read report →“How do you engage a customer and persuade them that this is the best product for them?”
Read report →“What would you do if a customer had a problem?”
Read report →Formats, difficulty and experience
Across all 30 La-Z-Boy interview reports.