GoHealth Interview Questions
& Process

So I had this interview that started out really well. The recruiter and the first engineer I talked to were great. Then I interviewed with the lead engineer and they asked me to do a take-home project. The task was to build an API to manage and update IT tickets, including specific user info. It wasn't too hard but took more time than a typical online coding challenge. I submitted my GitHub link and then just waited. And waited. It's been three weeks and I haven't heard anything back – no calls, no emails, not even an automated response. I've definitely left negative reviews for interviews before, but this takes the cake. The lack of professionalism and basic respect is unbelievable. They couldn't even take five minutes to send an email or make a call to let me know they chose someone else?

The interview process had 4 main steps. First, there was a Recruiter Call online, which went well and moved quickly. Then, a Hiring Manager Interview online, which also went well and I got good feedback. They asked about my current job's day-to-day, my past successful initiatives in healthcare, and standard behavioral questions. After that, a Technical Interview online, which was neutral. I answered their somewhat technical questions to the best of my ability, being honest about what I didn't know. Feedback was mostly positive, and I advanced. Finally, there were 4 30-minute interviews with senior leaders on-site. These felt like friendly conversations where I answered questions about my past experience and how I'd handle specific situations. A week after this final stage, the recruiter informed me that I wasn't getting an offer because two interviewers felt I couldn't deliver on initiatives. The whole thing took 3.5 weeks from start to finish.

Overall, the interview process felt manageable. Typically, they issue a take-home assignment, and you can expect to go through three rounds of interviews. However, my experience with the recruiter was quite negative; they were unresponsive and basically ghosted me. Despite sending multiple follow-up emails, I never heard back. It's crucial for HR departments to maintain communication with candidates, and this lack of professionalism and consideration was really disappointing. I've seen similar comments from other applicants who also experienced ghosting and unanswered follow-up emails. The company's HR department has mentioned they are working on improving the process, but it seems like they haven't really learned from past issues.

I wanted to share a more detailed look at my interview experience because I found it hard to know what to expect based on what was out there. A few things to know, they've had a management change recently and I think it made things better than what some past reviews mentioned. On the good side, the recruiter was super responsive, texting and calling to make sure I had everything I needed. He even gave me feedback after every chat. Everyone I talked to was really nice and the interviews felt pretty conversational. But, it was a super long process. They told me upfront it would be an excel test, a chat with the manager, and then a final interview, so 3 steps. But I ended up doing 4 interviews and 2 excel tests. The recruiter even said they were adding those extra steps even though we agreed on something else. The whole thing took about a month, and I was in the top 3. They told me I was top 3, then top 2 (almost had an offer), then back to top 3. My first excel test was apparently good according to both the recruiter and manager (which is why they moved me forward), but after the last interview, they said they never actually graded it and I'd have to do it again. Then they sent me a second excel test but also the answer sheet, and told me to just do it anyway. I liked that they communicated a lot, it made me feel valued even though I didn't get an offer. It did make me overthink things sometimes though. I was surprised by some questions in the 3rd and 4th interviews. One interviewer came from consulting and used a case study question, which is common there. I wouldn't have known how to answer that or even recognized it if I hadn't watched TikTok videos about consulting interviews during COVID. It really tested my skills and I enjoyed it. Overall, it was a really positive experience, everyone was nice, and I enjoyed the process despite it being long and drawn out.