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Follett Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 189 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
63.8% Positive experience

Which role are you interviewing for?

30 roles · 189 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Follett.

Showing 4 of 189
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Auditor

Finance · half a year ago

Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Group
Interview formats
Behavioral

I had an initial HR call with a recruiter where they reviewed my background. Following that, I spoke with the hiring manager, who asked me questions related to my resume. Finally, I had a call with members of the team.

Confirmed questions1 question
  • Could you please introduce yourself?
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Follett

Sales Associate

Sales · nearly a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Group Offer
Interview formats
Group Behavioral

So I applied, and then got an email to see if I could make it to a group interview. By the end of that week, I got an offer email asking when I could start.

Confirmed questions2 questions
  • Tell me about a time you stepped into a leadership role and what happened.
  • Can you share an instance where you demonstrated leadership and the outcome?
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Product Manager

Product · a year ago

Senior Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

Had an initial 30-minute screener call where they asked typical questions. Then, 7 days later, I moved to the next round with the hiring manager for another 30-minute call. Unfortunately, I never heard back from the recruiter or hiring manager after that, despite spending an hour and sending thank you notes. It was pretty unprofessional.

Confirmed questions1 question
  • Could you share some information about your professional history?
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Follett

Store Manager

Operations · more than a year ago

Manager Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral Technical

I applied for the store manager position twice through Indeed. It really seemed like the perfect fit because I love books and have more than 10 years of retail management experience. I got an email to set up a phone interview, and the person I spoke with was really nice and personable. I thought I would move on to a second interview after filling out the application online. But then I got a rejection email. The second interviewer didn't even bother to meet with me. It was super disappointing.

Confirmed questions3 questions
  • What made you apply for this position?
  • Have you ever leased space before?
  • When could you potentially start?

Follett Interview Questions

Quoted word for word from Follett interview reports.

How would you figure out the QTC for a new ISBN not previously used on your campus?

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What action would you take if you observed a coworker taking cash from the register?

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What would you do if a team member was not performing well?

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Do you realize this is a woman's role, and that a man can progress as a designer here?

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If there was a problem with someone and a guest, how would you best handle that situation?

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What is a negative trait that your friends or colleagues would identify in you?

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How long would you be able to work after a temporary position?

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How would you prefer to be treated as a customer in our store?

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What steps would you take to calm down customers who didn't find what they were looking for?

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Formats, difficulty and experience

Across all 189 Follett interview reports.

Interview formats

Behavioral 63.2%
Technical 15.7%
Group 8.4%
Other 7.7%
Presentation 4%

Interview difficulty

Easy 41.3%
Average 49.2%
Difficult 9.5%

Candidate experience

Negative 13.3%
Neutral 22.9%
Positive 63.8%

Reports by job function

Sales 82
Operations 68
Other 9
Finance 7
Engineering 7
Product 6