Follett Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Follett.
Follett
Assistant Manager
Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was an easy and friendly interview process. Retail experience is definitely a must-have. The job seems fun and easy. The pay isn't great, but they do offer healthcare if you work 30+ hours a week. It's a retail role, but not like Home Depot. The hours at Follete are better.
Confirmed questions1 question
- Can you share how your background in retail has prepared you to assist customers?
Follett
Manager-In-Training
Entry Difficult Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Presentation Panel Offer
Interview formats
Behavioral Presentation
First phone interview went well with questions concerning specific examples of my previous bookstore management experience. Second phone interview went less well with the same type of questions, but the feedback was to "tighten up my responses". Spent a week doing the requested Powerpoint presentation for a panel interview at Home Office. A week after the presentation I was told that another candidate had been chosen. The reason given was a concern that I wasn't able to articulate how I would build relationships on campus. I got the impression that the decision had been made within the first 10 minutes of the panel interview. Got the impression that they were more comfortable with recent college grads (read kids, as opposed to a mature professional with years of experience.
Confirmed questions2 questions
- Tell me about a time you had to deliver bad news to your staff.
- Can you share an instance where you faced a challenging customer service issue with a key client and how you handled it?
Follett
Manager
Manager Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
It was a typical interview, nothing too crazy. Just general questions about my experience and how I handle things. The interviewer asked about my strengths, weaknesses, areas for improvement, how I deal with difficult customers, and my long-term career goals.
Confirmed questions1 question
- What are your career aspirations for the next five years?
Follett Manager Interview Questions
Quoted word for word from Follett interview reports.
“What are your thoughts on loyalty?”
Read reports →“How do you handle endurance?”
Read reports →“Can you discuss your personal health?”
Read reports →“What are your long-term plans regarding your tenure at this location?”
Read reports →“Tell me about a time you had to deliver bad news to your staff.”
Read report →“Why are you interested in the Assistant Manager role?”
Read report →“What are your career aspirations for the next five years?”
Read report →“Can you share an instance where you faced a challenging customer service issue with a key client and how you handled it?”
Read report →“Can you share how your background in retail has prepared you to assist customers?”
Read report →Formats, difficulty and experience
Across all 5 Follett interview reports.