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DSW Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 603 interview experiences · FREE TO READ

1.8 Rounds average
Easy Typical difficulty
75% Positive experience

Which role are you interviewing for?

30 roles · 603 reports

Candidate interview experiences

First-hand accounts from people who interviewed at DSW.

Showing 4 of 603
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Sales Associate

Sales · nearly a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

The interview was laid-back but still professional. They asked questions to see if I was really into shoes and fashion. I talked with the manager and assistant manager. They were super nice and easy to talk to. I got the job offer and took it. Excited to start!

Confirmed questions1 question
  • Are you passionate about shoes?
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Retail Store Clerk

Operations · nearly a year ago

Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Group Onsite
Interview formats
Behavioral Group

You apply online and then have an in person interview. This was in a group setting with four other people. There were three interviewers. They asked questions about yourself and also work experiences or school if you didn't have work experience.

Confirmed questions1 question
  • What was a time you failed and how did you overcome it?
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Store Associate

Sales · a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation

I did a walk-in application, then I was selected and called for an interview. It went good, and later I had my training sessions. The process was pretty easy and simple.

Confirmed questions5 questions
  • Can you tell me about your previous work experience?
  • What aspects of your last job did you dislike the most?
  • What aspects of your last job did you enjoy the most?
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Sales Supervisor

Sales · more than a year ago

Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical

The interview was up beat and very nice. They started by asking me about myself which was nice to relax me. I was interviewed by two managers for an hour. The questions were all great. I was pushed through to meet with the manager so I may get the job. I have buckets of experience but haven’t worked in a while due to advancing my ex husbands career. So we will see.

Confirmed questions1 question
  • Tell me about why you chose DSW.

DSW Interview Questions

Quoted word for word from DSW interview reports.

What would be your response if a customer requested to put shoes on hold, and then returned to the store without the shoes?

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Which shoe brand is your personal favorite, and what's the reason for that choice?

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How would you rate your personal style on a scale of 1 to 10?

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If you could be any kind of shoe, what kind of shoe would you be and why?

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Have you shopped at DSW before? How did that store compare to ours?

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Can you suggest how you would advise someone on shoe selection for an upcoming event?

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Can you confirm if you are able to lift over 50lbs daily?

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Which shoe type would you be, and what's the reasoning behind that choice?

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Suppose a customer isn't into the Rewards Program, how would you deal with that?

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Formats, difficulty and experience

Across all 603 DSW interview reports.

Interview formats

Behavioral 64.1%
Other 11.4%
Group 10.3%
Technical 9.7%
Presentation 3.2%

Interview difficulty

Easy 56.2%
Average 40.6%
Difficult 3.2%

Candidate experience

Positive 75%
Neutral 15.5%
Negative 9.4%

Reports by job function

Sales 465
Operations 101
Other 11
Marketing 8
Engineering 5
Finance 4