DSW Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at DSW.
DSW
Store Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
I did a walk-in application, then I was selected and called for an interview. It went good, and later I had my training sessions. The process was pretty easy and simple.
Confirmed questions5 questions
- Can you tell me about your previous work experience?
- What aspects of your last job did you dislike the most?
- What aspects of your last job did you enjoy the most?
DSW
Cashier
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Other
I applied online and heard back within a month for an interview. It was a really easy-going first interview with two store managers. They asked basic questions about my job experience, education, and about myself, plus 'Tell me a time when...' type questions and how comfortable I am doing the job. It was a very comfortable setting, and smiling a lot helped. About 2 days later, I had a second interview, a one-on-one with the store manager, and they asked similar questions. I got a call within 3 days saying they wanted me. My advice: they generally want very flexible people with completely open availability for part-time roles. Do your research on the company, smile, ask them questions, be genuine, and don't stress. Own it - confidence is key and be yourself. If you do that, you're bound to get the job!
Confirmed questions2 questions
- How would you approach promoting a company's credit card to a customer?
- Describe a situation where a co-worker appeared sad or depressed at work, and explain how you handled interacting with them.
DSW
Cashier
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
The interview was pretty chill. Dress nicely. The manager seemed to like that I knew the company's 4 core values, so definitely look into that and have a good resume. After waiting 4 weeks with no word, I called back a few times as instructed. On the third call, I spoke to someone really aggressive who said I wouldn't do well because of my age (17) and wasn't eligible, even though the application said 17+. So heads up about their fake attitude, and if you're not desperate, try to find something better.
Confirmed questions1 question
- Do you know our 4 Core Values?
DSW Retail Associate Interview Questions
Quoted word for word from DSW interview reports.
“Which shoes are your favorite?”
Read reports →“Could you tell me your favorite shoe brand?”
Read reports →“How do you approach styling people with tastes different from your own?”
Read reports →“Do you consider personal style, and how would you help someone with a different style?”
Read reports →“How would you approach promoting a company's credit card to a customer?”
Read report →“Do you know our 4 Core Values?”
Read report →“Describe a situation where a co-worker appeared sad or depressed at work, and explain how you handled interacting with them.”
Read report →“What are your goals for the future?”
Read report →“What are some of your weaker areas?”
Read report →Formats, difficulty and experience
Across all 9 DSW interview reports.