DSW Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at DSW.
DSW
Sales Supervisor
Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
The interview was up beat and very nice. They started by asking me about myself which was nice to relax me. I was interviewed by two managers for an hour. The questions were all great. I was pushed through to meet with the manager so I may get the job. I have buckets of experience but haven’t worked in a while due to advancing my ex husbands career. So we will see.
Confirmed questions1 question
- Tell me about why you chose DSW.
DSW
Sales Supervisor
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical
It was straightforward and fast. They asked a lot about my past experiences and how I'd deal with different scenarios. They also went deep into the job's responsibilities. I got to ask my own questions and could review the system flow before accepting the offer.
Confirmed questions5 questions
- How would you manage a challenging customer?
- Can you share your past experiences?
- How would you approach specific customer situations?
DSW
Sales
Mid Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Standard interview with one of the assistant managers. Got the distinct impression that this person didn’t understand what I was saying because this manager thought I was a black and white person when in fact I’m the polar opposite of that.
Confirmed questions1 question
- Tell me about a difficult customer service experience you had and how you handled it.
DSW Sales Representative Interview Questions
Quoted word for word from DSW interview reports.
“Could you walk me through the system process?”
Read reports →“How do you manage doing many things at once?”
Read reports →“What is your availability for work hours?”
Read reports →“What are the key responsibilities of this role?”
Read reports →“Tell me about why you chose DSW.”
Read report →“How would you manage a challenging customer?”
Read report →“How effectively do you collaborate with teammates in a group setting?”
Read report →“What is your approach to managing a team?”
Read report →“How would you describe your management style?”
Read report →Formats, difficulty and experience
Across all 9 DSW interview reports.