DSW Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 431 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at DSW.
DSW
Sales Associate
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The hiring manager is a time waster, she'll interview then lie and say she'll get to you in two days but will never get back to you. It's a waste of gas going for the interview, her cringey smile is also very annoying.
Confirmed questions1 question
- Can you share an instance where you assisted a customer?
DSW
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
Just wear a cute pair of shoes and have a genuine personality! Staff is easy is talk to and gives you flexibility once in the role. Interview is usually conducted in the break room. I think the break room is decently nice.
Confirmed questions1 question
- What's your motivation for wanting to join this company?
DSW
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview was laid-back but still professional. They asked questions to see if I was really into shoes and fashion. I talked with the manager and assistant manager. They were super nice and easy to talk to. I got the job offer and took it. Excited to start!
Confirmed questions1 question
- Are you passionate about shoes?
DSW Sales Associate Interview Questions
Quoted word for word from DSW interview reports.
“What are the different ways we can find a customer's shoe size if their size isn't in stock?”
Read reports →“What would be your response if a customer requested to put shoes on hold, and then returned to the store without the shoes?”
Read reports →“How would you rate your personal style on a scale of 1 to 10?”
Read reports →“If 1 is skeptical and 10 is optimistic, what number do you rate yourself?”
Read reports →“Can you tell me about your favorite retail store and if they have a rewards program?”
Read report →“How would you handle a situation where a customer is looking for a product we don't have in stock?”
Read report →“What would you do if your supervisor told you to do something that went against the employee handbook?”
Read report →“How would you provide constructive criticism to an employee who asked for feedback on their work?”
Read report →“Tell me about a situation where you helped someone who needed it but didn't ask for help directly.”
Read report →Formats, difficulty and experience
Across all 431 DSW interview reports.