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ComPsych Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 162 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
46.3% Positive experience

Which role are you interviewing for?

30 roles · 162 reports

Candidate interview experiences

First-hand accounts from people who interviewed at ComPsych.

Showing 4 of 162
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Product Manager

Product · nearly a year ago

Mid Average Positive experience No offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Offer
Interview formats
Behavioral Case Presentation

It was a good experience overall. You can expect about four interview rounds. First, there's a recruiter screen, and then the last round is a case study presentation you do for the team. They'll ask you questions about your behavior, hypothetical situations, and specific product management topics to see how you'd handle the job duties.

Confirmed questions1 question
  • What's your approach to feature prioritization?
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Guidance Specialist

Operations · a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Behavioral Technical

A recruiter contacted me on LinkedIn, and we discussed pay rates for part-time ($17/hr) and full-time ($19/hr) roles, and she encouraged me to apply. I had an initial interview on 11/26 that lasted over 30 minutes, focusing on how I handle crisis calls, though the company mostly deals with intake and referrals. This role involves 12-minute calls, with all equipment provided and set start dates. There's a mandatory 3-week training. She shared shift options for part-time roles, all 20 hours/week: Mon-Fri 8:30a-12:30p CST, Mon-Fri 10a-2p CST, or Mon-Fri 2p-6p CST. The next step was an 18-minute online assessment. After reviewing my interview and assessment results, the team lead decided whether to schedule a second interview. I received a rejection email on 11/29.

Confirmed questions1 question
  • Do you have any prior experience with assessments involving clients?
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EAP Counselor

HR · more than a year ago

Mid Difficult Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

This interview experience was pretty bad, right from the start with leadership. I felt like they were talking down to me and dismissing my experience, maybe because of my age. When I tried to answer questions openly, the interviewer would say 'no' and then ask the question they actually wanted. It was a really discouraging way to communicate. I decided to withdraw my application because that person would have been my supervisor.

Confirmed questions1 question
  • Could you describe your experience with SUD assessments and your understanding of appropriate levels of care?
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Talent Acquisition Specialist

HR · more than a year ago

Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Really bad experience. She cancelled our zoom interview 2 hours beforehand. After I sent over times for a new date, she didn't reply for about 2 weeks. We finally set a new time for 1pm (which she confirmed) but sent me a zoom for 12pm, even though that wasn't what we agreed on. Overall, it was super unprofessional. She was in sweats for our zoom interview, didn't ask me anything about my background or history, and the whole thing was just odd. Her dogs kept coming in and she was yelling at them to leave. Unprofessional. Also, the pay range was awful, $30k less than I make now.

Confirmed questions1 question
  • What makes you want to work here?

ComPsych Interview Questions

Quoted word for word from ComPsych interview reports.

I am going through a divorce, how can I get primary custody?

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Can you define what an EJB is and specify the method used to initiate a new transaction within an EJB?

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A user calls because their computer is beeping twice on startup and not working. How would you handle this?

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How do you search for resources and how do you identify scams?

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How would a dissatisfied customer during a mental health crisis be handled?

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How would you deal with a caller who has been waiting for a long time?

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What methods do you use to filter out potential scams when searching for resources?

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Is spending the entire day on the phone something you are comfortable with?

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How do you manage challenging phone conversations and individuals when speaking over the phone?

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Formats, difficulty and experience

Across all 162 ComPsych interview reports.

Interview formats

Behavioral 49%
Technical 31.7%
Other 10.3%
Presentation 4.5%
Case 1.9%

Interview difficulty

Easy 32.1%
Average 58%
Difficult 9.9%

Candidate experience

Neutral 23.5%
Positive 46.3%
Negative 30.2%

Reports by job function

Operations 47
HR 39
Other 25
Consulting 19
Sales 13
Engineering 9