ComPsych Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at ComPsych.
ComPsych
Customer Service Representative
Entry Average Negative experience No offer 2 rounds
Interview process
Technical screen Recruiter call
Interview formats
Technical Behavioral
They interviewed me and then told me I had to take an exam. I took the exam and got my results and I know I did well. After that, they completely went ghost. I called the recruiter to try and get some context but she never responded to me a single time. Very unprofessional. A couple of my friends applied and they have been told the same thing.
Confirmed questions3 questions
- What was the assessment test like?
- Can you describe the first interview?
- Can you describe the second interview?
ComPsych
Customer Service Specialist
Entry Difficult Neutral experience No offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Technical Behavioral
The first step was an email to schedule a phone interview. After that, an in-person interview was arranged. Before the in-person interview, there was a Wonderlic test, which was only 12 minutes long (very difficult, I thought). Then came the interview itself. I think this job is best for someone just out of college, especially because of the test. I've been out of school for a while, so the test was tough for me, even with my 10+ years of customer service experience in call centers. The interview was 30 minutes, followed by a 10-minute tour of the facility.
Confirmed questions1 question
- What contributions can I make to the company?
ComPsych
Customer Experience Specialist
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The interview process was really smooth. It started with an initial screen call and then there was one in-person interview. The person I spoke with was super positive and easy to chat with. They really emphasized how important the company is and the benefits of working somewhere where you're helping people every day.
Confirmed questions1 question
- What is your motivation for wanting to join ComPsych?
ComPsych Customer Support Representative Interview Questions
Quoted word for word from ComPsych interview reports.
“Are you able to work at the Chicago location?”
Read reports →“What was the assessment test like?”
Read reports →“What does your five-year plan look like?”
Read reports →“What information do you have regarding our company?”
Read reports →“What are your strategies for managing workplace stress?”
Read report →“What is your motivation for wanting to join ComPsych?”
Read report →“What contributions can I make to the company?”
Read report →“Can you describe the second interview?”
Read report →“Tell me about a time you dealt with a difficult customer.”
Read report →Formats, difficulty and experience
Across all 12 ComPsych interview reports.