Virgin Atlantic Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 185 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 185 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Virgin Atlantic.
Virgin Atlantic
Cabin Crew
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Presentation
Interview formats
Technical Behavioral Presentation
I have never managed to pass the online assessment, I have done this 4 times now. I choose all the answers that would go above and beyond for a customer whilst also keeping other customers in mind. I've taken a different approach each time and I never seem to get good scores. The video interview is also very difficult with only a couple of minutes to prepare, it is very rushed which I understand is to put you under pressure but they ask for many aspects of the question to be answered which doesn't help. I've also been previous cabin crew (short haul) so I have experience but can never pass Virgin's online assessment. I don't know where I'm going wrong.
Confirmed questions3 questions
- Can you tell us why you want to join Virgin and how your values align with ours, along with the experience you bring?
- Tell us about a bad customer experience and how you could have handled it better.
- What steps did you take to assist a customer during a difficult situation?
Virgin Atlantic
Cabin Crew
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Behavioral Other
I had an online assessment with a bunch of different questions. It was mostly about choosing answers for work situations, like what I would or wouldn't do, and also some video questions where I had to record myself. It wasn't too hard, and I think you can answer it well if you just focus on why you want to work for Virgin Atlantic and why you enjoy customer service. I feel like showing how you fit with the company is more important than just showing you're smart.
Confirmed questions1 question
- What makes you want to apply to Virgin Atlantic?
Virgin Atlantic
Project Manager
Senior Average Negative experience No offer 7 rounds
Interview process
Recruiter call Phone screen Take home Technical screen Onsite Presentation Background check Offer
Interview formats
Behavioral Technical Presentation Other
It was a long interview process, spanning 7 weeks. There were quite a few deadlines for feedback that were missed. It involved multiple interviews, travel, and some significant exercises. The final interview felt a bit odd, rushed, and not very pleasant. In the end, I didn't get the job because of something on my CV (my 18-month freelancing period), which makes me wonder why the process was so long.
Confirmed questions1 question
- Basic questions about project management were asked, but they felt too elementary for a senior role, as these are usually standard knowledge.
Virgin Atlantic
Strategy Manager
Mid Difficult Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation Onsite
Interview formats
Behavioral Case Presentation
The recruitment process had a long lead time to organise. There were 3 rounds of interviews and the recruitment team shared very little information about the structure of interviews beforehand. The first round was about background and cultural fit. The second round was a detailed 2-hour case study. The third round was a cultural fit discussion with leadership.
Confirmed questions3 questions
- What is your background and why are you a cultural fit?
- Can you do this 2-hour case study with the provided information?
- Let's discuss your cultural fit with the leadership team.
Virgin Atlantic Interview Questions
Quoted word for word from Virgin Atlantic interview reports.
“Given a scenario with a nuclear bomb in Crawley and a shelter for only 6 out of 9 people, who would you choose to save?”
Read reports →“Can you tell me what planes are in our fleet and what destinations we fly to?”
Read reports →“Was your whole fingertip able to stay above the minimum reach requirement for over 10 seconds?”
Read reports →“What would you do if you were informed that your uniform was not correct?”
Read reports →“They made me write SQL scripts using just pen and paper, can you believe it?!”
Read report →“What is your vision for the partnerships strategy over the next two years?”
Read report →“What would you do if the chef was sick and the kitchen was busy, but you were also busy serving your own tables?”
Read report →“Is a coconut a fruit? (This is an unconventional question meant to gauge your ability to adapt).”
Read report →“Imagine you're working on a flight and a passenger's special meal is missing. What would be your course of action?”
Read report →Formats, difficulty and experience
Across all 185 Virgin Atlantic interview reports.