Topshop Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 403 interview experiences · FREE TO READ
Which role are you interviewing for?
29 roles · 403 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Topshop.
Topshop
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
When I finished the whole interview process it, the whole interview process was sort of easy from applying online to then going in for the interview. Having friendly people made the interview process go much better.
Confirmed questions1 question
- What makes you want to work for this company
Topshop
Sales Associate
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Group Presentation
Interview formats
Group Behavioral
It was a group discussion followed by a one-on-one interview. Overall, the process was smooth and efficient. The interviewer was friendly, so just be yourself, and there weren't any problems. It was a group discussion and then a one-on-one interview. The process was smooth and efficient overall. The interviewer was friendly, just be yourself and there weren’t any issues.
Confirmed questions1 question
- Where do you envision yourself in five years?
Topshop
Merchandiser
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
The interview experience was really great with great people and a great team. The questions asked were good. It consisted of 3 stages, with the first one being on Zoom. The turnaround time for callbacks and next steps was fairly quick. I did enjoy meeting everyone and felt very welcomed.
Confirmed questions1 question
- How do you handle stress?
Topshop
Sales Assistant
Entry Difficult Negative experience No offer 1 round
Interview process
Group Onsite
Interview formats
Behavioral Group Other
It seemed like looks were valued more than work ethic, essentially judging who would be a good 'fit' to make the place appear appealing to customers. There was no room for creativity; we were given a brief to select an outfit for a gig. However, we were then told there was no need to be creative and to just point to the mannequin. Around 30 people were interviewed together for a few available positions. We also practiced using the tills.
Confirmed questions1 question
- As an icebreaker, please share one interesting fact about yourself.
Topshop Interview Questions
Quoted word for word from Topshop interview reports.
“Can you suggest an outfit for a 22-year-old boy attending a concert date?”
Read reports →“If you were to compare your style to a celebrity, who would it be?”
Read reports →“How do you know when a customer is ready to make a purchase?”
Read reports →“What outfit would you pick for your first day, making sure to mention price and fabric?”
Read reports →“If you were stranded on an island by yourself and could only have two things, what would they be and what's your reasoning?”
Read report →“What would you do if a customer was looking for an item we don't have in stock?”
Read report →“How can you tell if a customer is prepared to make a purchase?”
Read report →“If you could be a TV show, which one would it be and what is the reason for your choice?”
Read report →“Is staying current with fashion trends relevant for a customer assistant role at Topshop?”
Read report →Formats, difficulty and experience
Across all 403 Topshop interview reports.