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Topshop Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 88 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
72.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Topshop.

Showing 3 of 88
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Topshop

Sales Associate

Sales · a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

I had an interview with the hiring manager, and after I passed that, I went to an onboarding session with more employees where passing was required to get hired.

Confirmed questions4 questions
  • Can you tell me about your strengths?
  • What would you consider your weaknesses?
  • What are your future aspirations?
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Topshop

Sales Associate

Sales · a year ago

Entry Easy Positive experience Decline offer 2 rounds
Interview process
Group Presentation
Interview formats
Group Behavioral

It was a group discussion followed by a one-on-one interview. Overall, the process was smooth and efficient. The interviewer was friendly, so just be yourself, and there weren't any problems. It was a group discussion and then a one-on-one interview. The process was smooth and efficient overall. The interviewer was friendly, just be yourself and there weren’t any issues.

Confirmed questions1 question
  • Where do you envision yourself in five years?
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Topshop

Sales Associate

Sales · more than a year ago

Entry Easy Negative experience No offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral

It was a group interview with about 5 other people. The first part involved playing games like 2 truths and a lie, and asking about a superpower and how it would help as a customer assistant. The supervisors were nice, but in the one on one, one girl had her knees up on the chair which I found unprofessional. I was disappointed when I called for feedback and was told it wasn't about my answers but that others had more experience. I feel my time was wasted since they admitted there was nothing I could have done to get the job.

Confirmed questions5 questions
  • Can you share an instance of providing excellent customer service?
  • Tell me about a time you worked effectively within a team.
  • How do you stay current with fashion trends?

Topshop Sales Associate Interview Questions

Quoted word for word from Topshop interview reports.

Can you suggest an outfit for a 22-year-old boy attending a concert date?

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What single book and food item would you choose for a deserted island?

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If you could spend a day with any person, living or dead, who would it be?

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How does staying updated on current trends connect to providing good customer service?

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If you were an animal, which one would you be and why?

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If a customer wants your advice on an outfit you dislike, how would you handle it?

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Is staying current with fashion trends relevant for a customer assistant role at Topshop?

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When you enter a store like Topshop, what do you expect from the sales advisors?

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Regarding the video, what did the shop assistant do well and what did they do wrong?

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Formats, difficulty and experience

Across all 88 Topshop interview reports.

Interview formats

Behavioral 46.3%
Group 29.3%
Presentation 15.4%
Other 4.8%
Technical 3.7%

Interview difficulty

Easy 36.4%
Average 59.1%
Difficult 4.5%

Candidate experience

Positive 72.7%
Negative 4.5%
Neutral 22.7%