Thomas Cook Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 117 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 117 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Thomas Cook.
Thomas Cook
Sales Associate
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Technical Presentation Behavioral Other
The interview process was fast-paced, starting with a recruiter call and then two interviews with the shop managers. There was a basic maths and English test, a role play where I had to cost a holiday from a brochure and sell the benefits of a hotel. Overall, it was a good, decent process.
Confirmed questions4 questions
- What skills can you bring to this role?
- Can you do a maths and english test?
- Can you cost a holiday from a brochure?
Thomas Cook
Travel Agent
Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral Case
It was easy, with scenario-based questions about selling holidays. They also asked about my strengths and weaknesses and a lot of general questions about me. There was only one round after I sent my CV. It was pretty straightforward and I got an offer soon after the interview.
Confirmed questions1 question
- Tell me about your worst holiday ever, and now imagine you have to sell it as the best trip you’ve ever taken.
Thomas Cook
Customer Operations Team Leader
Lead Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
Applied in December 2023 and had an interview in mid-January 2024. There were 2 interview stages. The position was put on hold and the opening date was uncertain. I received an automated rejection from Indeed, which was confusing because it usually means I wasn't considered for an interview. I contacted the recruiter directly to inquire about the notification process. She mentioned 'in due course' but they should have informed me before Indeed sent the automated message. I was upset about the whole process, especially since I was made redundant and this is my livelihood. Companies should be sure about job postings before putting them out. The salary was lower than my previous role, but I was willing to consider it due to my circumstances. They mentioned hiring for multiple positions. The recruiter did not handle the outcome professionally or with care, making it seem like a minor issue. They need to improve their process.
Confirmed questions1 question
- What are your strongest qualities that would benefit this position?
Thomas Cook
Sales
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Presentation Technical Behavioral
So, the interview process had 2 rounds in total. The manager started with a presentation where he mentioned he was looking for people for operations and sales roles, but would consider other profiles too if candidates were a good fit. He also mentioned that offer letters would be out by the end of the day. After the presentation, the first round was an aptitude test. Once we finished the test, we were called into a room for the next round with the HR. They went through our sheets, asking for self-introductions and a question. A few of us were shortlisted for the final round. In that face-to-face interview, I was asked if I was interested in sales and field sales. When I said no and mentioned my interest in operations, he said they were only looking for sales.
Confirmed questions3 questions
- Could you please introduce yourself?
- Are you interested in a career in sales or field sales?
- What field are you most interested in working in?
Thomas Cook Interview Questions
Quoted word for word from Thomas Cook interview reports.
“If you could travel anywhere with a ticket right now, where would you choose to go?”
Read reports →“Where would you travel for a holiday if given a plane ticket, and what's your reasoning?”
Read reports →“If you had the opportunity to travel anywhere in the world, what destination would you choose?”
Read reports →“If you were stranded on a desert island, what items would you pick to help you survive?”
Read reports →“If you could go anywhere in the world, where would it be and why?”
Read report →“Can you describe cohesion and coupling, highlighting their commonalities and distinctions?”
Read report →“Of the SOLID principles, which one do you consider most crucial?”
Read report →“Where in the world would you go and why? (Sell this holiday)”
Read report →“Could you identify the main points from the provided paragraphs from the given options (a, b, c)?”
Read report →Formats, difficulty and experience
Across all 117 Thomas Cook interview reports.