Thomas Cook Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Thomas Cook.
Thomas Cook
Sales Consultant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical Presentation Group
I applied online and got a recruiter call for a phone interview. After that, I was invited to the store for an in-person interview. I started by filling out forms, then took an English and a Maths test (20 mins for both, which was plenty of time). Next, I had an interview with two people; one asked questions while the other took notes. They asked about my experience, how I handle tough situations, and what I could contribute to the company. Finally, there was a role-play where I had to act out a given scenario with the recruiter. I enjoyed it, though I get why it might scare some people off, but if you really want the job, go for it. The whole thing took about 2 hours.
Confirmed questions4 questions
- Can you share an instance where you faced a challenging situation?
- What unique value do you believe you can offer to our organization?
- Please detail an experience relevant to this role.
Thomas Cook
Sales Consultant
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Case Presentation
So I had this interview with two managers, and then we did a role play thing. The interview part was mostly about my personality and how I'd handle different situations. One manager would ask questions, and the other would jot down my answers. The role play was basically a standard travel agent scenario. It felt pretty professional and fitting for the job.
Confirmed questions2 questions
- Can you share an instance where you provided customer service?
- Tell me about a time you delivered customer service.
Thomas Cook
Sales Consultant
Entry Difficult Negative experience Decline offer 1 round
Interview process
Take home Technical screen
Interview formats
Technical Coding
I've completed two online assessments. The first part involved questions that were quite straightforward, mainly about identifying crucial details within given paragraphs. I had a reasonable amount of time to review them. However, the mathematics section was different; it indicated about 2 minutes per question, but in reality, the timer appeared for only 15 seconds to view the questions and then another 10 seconds to solve and answer before moving on. This felt unfair, especially for long division problems.
Confirmed questions1 question
- Could you identify the main points from the provided paragraphs from the given options (a, b, c)?
Thomas Cook Sales Specialist Interview Questions
Quoted word for word from Thomas Cook interview reports.
“If you could travel anywhere with a ticket right now, where would you choose to go?”
Read reports →“If you had the opportunity to travel anywhere in the world, what destination would you choose?”
Read reports →“What is your knowledge of Thomas Cook?”
Read reports →“If you could go anywhere in the world, where would it be and why?”
Read reports →“Tell me about your favorite holiday destination”
Read report →“Which travel destination would you choose and what's your reasoning?”
Read report →“Where in the world would you go and why? (Sell this holiday)”
Read report →“Could you identify the main points from the provided paragraphs from the given options (a, b, c)?”
Read report →“How would you leverage social media to capture people's attention?”
Read report →Formats, difficulty and experience
Across all 12 Thomas Cook interview reports.