Qantas Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 253 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 253 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Qantas.
Qantas
Analytics Engineer
Senior Average Negative experience No offer 5 rounds
Interview process
Recruiter call Take home Technical screen Onsite Panel Presentation Background check Offer
Interview formats
Technical Coding Behavioral Presentation
It took 4 months. I did an initial phone screen, then a take-home technical assignment that I had 5 days to complete. Then I had an in-person technical interview with a stakeholder, followed by an in-person behavioural interview with stakeholders. After that, I had a second behavioural interview online with a stakeholder, and finally a technical + behavioural interview with a stakeholder. They said my communication skills weren't a fit despite my technical skills. The interview panels and hiring managers were professional, and HR was supportive. It took three separate behavioural interviews to decide I wasn't a fit communication-wise, even though communication is really important and requires meeting stakeholders separately. I had to take three days off for the in-person interviews and didn't get an offer.
Confirmed questions1 question
- Can you share an instance of handling a challenging stakeholder?
Qantas
Talent Acquisition Specialist
Senior Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Technical Other
I applied for the Senior Talent Acquisition Specialist role and then got a message on LinkedIn from the TA Manager to re-apply because of system issues. I did that, and right after they saw my message and profile, I got an automated rejection email. It's annoying to fix their system problems and then get a generic rejection. The candidate experience is messy. Match your outreach with your ATS. If you ask someone to re-apply because of your system error, treat their submission with personal respect, not a generic form letter.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Qantas
Digital Content Manager
Mid Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I interviewed for a contract role at Qantas, specifically to cover maternity leave. The first virtual interview seemed to go well, and they said I'd hear back in about a week about next steps or a second interview. But, I never heard anything. I reached out to the Talent Acquisition Manager after a week, but still no reply. I got totally ghosted. Also, my research shows Qantas' salaries for senior contract roles might be a bit low compared to the market right now. To get good people, they should probably check if their pay is competitive. So, while the interview itself was okay, the lack of follow-up was really disappointing and not very professional. People looking at senior contract jobs there should definitely check salaries first.
Confirmed questions1 question
- Can you share an instance where you faced an unexpected shift in plans and describe how you handled it?
Qantas
Cabin Crew
Entry Average Positive experience Decline offer 6 rounds
Interview process
Recruiter call Take home Group Onsite Background check Offer
Interview formats
Behavioral Group Other
I applied online and then had to complete a questionnaire with no time limit, which I had 3 days to finish. After that, I was invited to an online group assessment where we were split into groups for fun activities, likely to observe teamwork. Then came a "Panel interview day" with other applicants. They checked heights, gave a company intro, and then individually checked our documents (professional photos, passport, first aid, birth certificate, etc.). Before the interview day, references and a ministry of justice background check were done. We waited to be called for interviews. The interview itself was very casual, like a friendly chat, with only 4 behavioral and 1 situational question, conducted by a Senior FA and a recruiter. After the interview, they mentioned that all paperwork and notes would go to a board of trustees for a full application review, not just the interview. I was called two days later for a medical test before an offer, but I declined due to low pay.
Confirmed questions2 questions
- Can you share an instance where you experienced conflict with a colleague and describe how you resolved it?
- Describe a situation where you provided exceptional customer service.
Qantas Interview Questions
Quoted word for word from Qantas interview reports.
“How would you deal with a customer who is unwilling to pay for overweight baggage?”
Read reports →“What are the three things you think Qantas needs to do to become the best premium airline globally?”
Read reports →“What would be your approach if a customer refused to pay for excess baggage charges?”
Read reports →“Which city have you visited that left the biggest impression on you, and can you explain why?”
Read reports →“How would you handle a situation where a customer is upset because they were charged extra for luggage?”
Read report →“How would you manage a situation where a customer is unhappy about being charged for additional baggage?”
Read report →“Given that the job was in Los Angeles and I spoke with them two weeks after fires impacted the city, how fast could I move to LA to start the role?”
Read report →“Do you understand that this role might require you to miss significant personal events like weddings or birthdays?”
Read report →“Can you share an instance where you provided exceptional customer service but the desired outcome wasn't achieved? Did you feel your service was adequate?”
Read report →Formats, difficulty and experience
Across all 253 Qantas interview reports.