Pottery Barn Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 159 interview experiences · FREE TO READ
Which role are you interviewing for?
29 roles · 159 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Pottery Barn.
Pottery Barn
Merchandise Coordinator
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Panel Background check Offer
Interview formats
Behavioral Presentation
It was a long process, starting with a hiring manager, then a panel interview, and finally meeting another upper management member. It took a while to get updates on next steps after the interview rounds finished. I heard back after a month and got an offer, then had to wait two more weeks for the official offer.
Confirmed questions1 question
- Could you tell me about your favorite products available on the website?
Pottery Barn
Marketing
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
Phew. Weirdest and worst interview I've ever experienced. Had an initial call with recruitment, went well. Business as usual. Confirmed experience, outlined expectations. Second interview with who would be the position's manager was another story. Immediately upon joining the call it was clear the interviewee was not interested in anything I had to say. They started talking to someone who entered the room while I was answering a question, with no apologies. Heinous energy from the get-go, which leads me to ask: if you're already disinterested, why interview? One must also remember: those being interviewed are not the only ones assessing. I asked about company culture, and it was "hard to say." AKA, it's bad. Points for showing true colors, at the very least.
Confirmed questions1 question
- What made you interested in Pottery Barn?
Pottery Barn
Merchandise Analyst
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The process moved quickly and the recruiter was very responsive. I advanced to the onsite interview, and initially heard there might be another interview after that. However, they then told me the onsite was the final round before that, which was a bit confusing. After the onsite, I didn't hear anything until I reached out myself. I was then informed of the rejection, and later saw the job reposted online.
Confirmed questions1 question
- Could you share your favorite movie and explain your choice?
Pottery Barn
Copywriter
Senior Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I applied through the Pottery Barn Careers page and an internal recruiter reached out to me to schedule an initial screening call about two weeks later. The following week, I had a Zoom interview with the hiring manager who was the Senior Manager of Editorial and the VP of creative. I did not move onto the next interview stage.
Confirmed questions1 question
- What aspects of the Pottery Barn tone of voice do you find appealing, and what areas do you believe could be enhanced?
Pottery Barn Interview Questions
Quoted word for word from Pottery Barn interview reports.
“What would you do if a child is crying because they can't find their mom?”
Read reports →“Can you explain how colors and symbols might have different meanings in cultures outside of the US?”
Read reports →“How can we get customers to buy things here instead of shopping online?”
Read reports →“What's the first company you think of when you consider excellent customer service?”
Read reports →“What would you do if a customer wanted a discount on an item that was already marked down?”
Read report →“A customer is yelling at you because the desk she bought from here was damaged. How would you handle the situation?”
Read report →“How do you feel about edits and critiques on your work?”
Read report →“Do you only have holiday hours and do you need full-time employment?”
Read report →“Were you surprised to learn that design specialists can conduct in-home appointments and close business directly from customers' homes?”
Read report →Formats, difficulty and experience
Across all 159 Pottery Barn interview reports.