Peet's Coffee Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 201 interview experiences · FREE TO READ
Which role are you interviewing for?
25 roles · 201 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Peet's Coffee.
Peet's Coffee
Barista
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview took a bit longer than I expected, they even brought in the assistant manager to talk with me. But it went pretty well overall, so it wasn't too bad. They asked me stuff about customer service, some situations, my past experiences, and I remember they asked a lot about how to figure things out when problems come up.
Confirmed questions4 questions
- How would you deal with a customer who wasn't satisfied?
- What are your experiences with customer service?
- Can you share a time you had to solve a problem?
Peet's Coffee
Accountant
Senior Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
A third party recruiter reached out to me first and kept me updated. My first interview was with the hiring manager, which I felt went well. The hiring manager mentioned the next steps and said an internal recruiter would contact me the following week, but due to the holidays, there was a delay. Unfortunately, I never heard back from any recruiter about the next steps or even got a rejection email. It's interesting because one of Peet's values is Accountability, which they really seemed to want to check for in candidates, but I didn't see that value reflected by the people in charge of the hiring process for this role.
Confirmed questions3 questions
- What are some examples of how you've shown accountability in past jobs?
- Describe a situation where you owned up to an error.
- How do you make sure you follow through on what you promise?
Peet's Coffee
Cashier Barista
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
So, I had an interview with a manager from another store location first. They asked me some questions about handling tough customers. Then, I talked to the manager of the actual store I applied for. Overall, it was a good process, and if you have customer service experience, you'll probably do fine.
Confirmed questions1 question
- What does customer service mean to you?
Peet's Coffee
Demand Planner
Mid Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The first step was a phone screen with HR. They wanted to talk about my background and go over my resume. They also asked if I would relocate for the job. I said no and they said they aren't hiring for remote positions.
Confirmed questions4 questions
- Could you elaborate on your previous role?
- Tell me about your experience.
- Walk me through your resume.
Peet's Coffee Interview Questions
Quoted word for word from Peet's Coffee interview reports.
“Is it okay with you that you won't be able to take vacations during the winter season?”
Read reports →“How would you handle an employee who is always late but otherwise performs very well?”
Read reports →“What do you do when you have a line of customers waiting to order and a customer who is waiting looks impatient.”
Read reports →“How would you deal with an angry customer whose drink order was wrong?”
Read reports →“What would you do if you were busy in the back and a big line formed at the front?”
Read report →“What would you do if faced with a long line of customers who are complaining?”
Read report →“Imagine we have a new promotional coffee; how would you pitch it to me?”
Read report →“How would you manage a situation where a long line is causing customers to complain?”
Read report →“How would you handle a situation where a customer is very upset because a coworker behaved unprofessionally?”
Read report →Formats, difficulty and experience
Across all 201 Peet's Coffee interview reports.