Intermountain Health Interview Questions
& Process

Had 2 rounds: first was a virtual panel, then got invited for an onsite. The onsite included 2 panel interviews (one with a take-home case presentation) and a session about Intermountain. The onsite interview felt very impersonal and a bit awkward. Had lunch with other candidates, like they were the competition. Two panels happened, with at least 8 people in each room. Never really knew who the hiring manager was, and there was no chance for a 1:1 interview with anyone from IHC. Behavioral questions were all read from a script. It seemed pretty obvious they already had a top candidate before the onsite. Found out about the decision via a form email a week after the interview.

The interview process began with a phone screen that included behavior-based questions. Following that, there was an in-person interview. Be aware that parking can be difficult, so plan to arrive early. The in-person part was quite direct, featuring a straightforward case study and a basic PES statement. It's advisable to practice standard behavior questions and review Medical Nutrition Therapy (MNT) guidelines for the specific patient populations you'll be working with.

I applied for the System Support Internship at LDS Hospital and the recruiter reached out via text a couple of days later. They explained the position and asked if I wanted to move forward, which I agreed to. The hiring manager then contacted me to set up an interview for the next day. The interview was conducted over Zoom with three managers. The interviewers seemed cold and serious, and weren't very personable, even when I tried to make small talk before the interview began due to waiting for a manager to join. We then sat in awkward silence. This made me uncomfortable, and affected the rest of the interview. They asked a series of complex behavioral questions back-to-back without any opportunity for discussion, like rapid-fire questions. Following that, they asked several technical questions that felt arbitrary and vague. I found these questions to be excessive and unnecessary for an internship, especially since the job description only required basic computer knowledge. This is an internship/apprenticeship offering $16/hour with variable hours (under 35) and no benefits, not a full-time salaried position. While I've heard good things about IHC as a workplace in general, my interview experience was so negative that I won't consider a career with them. Even in IT, interpersonal skills are important, and while I was the interviewee, the interview is also a chance to get a feel for the company culture. I was not impressed, and the people I met with were not good representatives of IHC.

This was as Intermountain was merging SCL Health, and it involved multiple rounds. The first round was with management of different Epic applications, where they asked general questions about my experience and goals. If they felt I did well, I was sent to the second round. The second round was with other Epic analyst employees to see if I was a good fit for the group. There wasn't much formal interviewing; it was more of a casual conversation. We talked for about 1.5 hours about what work is like there, I asked them questions, and we shared pet pictures. The employees all sounded like they really enjoyed their jobs. The person setting up the interviews for me was emailing every day to check in and was very nice, telling me how excited she was for me to be a part of the team, but then she suddenly ghosted. When I got the rejection letter, I followed up by thanking them for their time and asking what I could improve on, but I didn't receive a reply. That stung more than not getting the job – the abrupt silence. I know they owed me nothing, but after so many emails back and forth, it would have been nice to have a quick explanation. Overall, it seemed like a nice place to work if you get the offer.