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Finish Line Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 245 interview experiences · FREE TO READ

1.9 Rounds average
Easy Typical difficulty
77.2% Positive experience

Which role are you interviewing for?

26 roles · 245 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Finish Line.

Showing 4 of 245
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Customer Service Representative

Sales · nearly a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Coding

It was easy, they wanted to see if I knew how to sell. It was a very chill vibe. They asked basic questions and gave coaching. Just treat it like a regular professional interview and you'll land the job.

Confirmed questions2 questions
  • How do you deal with upset customers?
  • How would you go about selling a pen?
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Sales Associate

Sales · a year ago

Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

The hiring process was quick and straightforward. They were very communicative throughout. I applied on a weekend and secured an interview within the same week. I started working part-time shortly after to earn extra money. I'd recommend applying if you're interested in the role.

Confirmed questions2 questions
  • Could you describe your previous sales experience?
  • Can you share an instance of how you managed a challenging customer?
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Consulting Engineer

Engineering · more than a year ago

Senior Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

The interview process kicked off with a first round featuring three interviews with folks in similar roles, but from different parts of the org. Following that, the second round involved meeting with the hiring manager, who was a Director of Software Engineering, and another peer Director of Engineering. It's worth noting this company didn't have the typical Manager of Software Engineers at the time; the consulting or lead engineer would report directly to a Director. They have since brought in Managers of Engineering.

Confirmed questions3 questions
  • Were all the questions behavioral, even though the role seemed to involve hands-on design and development?
  • Did you find it interesting that all questions were behavioral given the architect-like expectations of the role?
  • Can you elaborate on the behavioral questions asked, considering the role's emphasis on design and development?
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Project Coordinator

Operations · more than a year ago

Entry Average Negative experience No offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Group Presentation
Interview formats
Behavioral Technical Presentation

The process was a joke. The recruiter said there would only be 2 more interviews after the initial call: one with the hiring manager and a counterpart, and then one with the creative director. This was not the case, as I ended up having 6 interviews with 17 different people. I met with various level designers, art directors, the creative brand director, and retail marketing members. Things were fine until the last interview with a senior employee. I was warned they weren't a great person, but didn't expect it to be as bad as people said. During one interview, they asked a question about print and digital. When I explained my experience, they must not have liked the answer. They then asked both interviewees what gaps they saw in my resume or experience, and the other person said the print and digital experience wasn't there. I guess that would have been a good time to ask why they thought that, but it's too late now. One person in the third interview had reflective glasses on and was working on other things. Overall, it felt disrespectful, like they didn't want to be there. So, if they didn't want to be there, why should they have had the chance to judge me?

Confirmed questions2 questions
  • Can you tell us about your experience with print and digital?
  • What gaps do you think exist in your resume or experience regarding print and digital?

Finish Line Interview Questions

Quoted word for word from Finish Line interview reports.

What would I find if I were to look in the trunk of your car right now?

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At a big party with people you don't know, what's the key thing you notice and remember?

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How would you manage a situation where a customer is upset about not getting a refund and insists on staying until they do?

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What action would you take if a customer's shoe size wasn't available for a specific shoe?

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How would you help a customer if we don't have the size they need in stock?

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How would you determine the correct quantity of items for a specific store?

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How do you understand the concept of liability in a sales environment?

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Formats, difficulty and experience

Across all 245 Finish Line interview reports.

Interview formats

Behavioral 63.3%
Technical 14.6%
Other 11.2%
Presentation 5.5%
Group 4.2%

Interview difficulty

Easy 57.6%
Average 41.6%
Difficult 0.8%

Candidate experience

Positive 77.2%
Neutral 16.6%
Negative 6.2%

Reports by job function

Sales 163
Operations 68
Engineering 3
Design 3
Marketing 3
Other 3