Direct Supply Interview Questions
& Process

The interview process began with a friendly recruiter screen, which was a good start. Everyone I talked to was knowledgeable and seemed great to work with, making me feel like it would be a good place to be. Although I didn't get the job, I really enjoyed the experience. They mentioned the process might take a bit longer, but I felt it gave me a good understanding of the work, the role, and the team. Learning about different areas made me feel more connected, which I preferred over a quick process. I had a nice chat with the recruiter at the end, and they were responsive throughout.

My experience was similar to other reviews. The process involved several back-to-back interviews, starting with HR, then an online assessment, followed by a peer group interview, and finally a leadership interview. The people were nice, and the company culture seemed decent, with an interesting but somewhat disorganized business model. The entire process took about a month. HR communication was quite poor; the representative only replied after multiple emails regarding basic questions. While a founder-led company can seem visionary initially, I believe it has created an ingrained fear of change throughout the company (even though they'll claim the opposite). They sent a brief, standard response when informing me they were moving forward with other candidates.

I got a LinkedIn message from HR saying they liked my background and wanted to see if I was interested. I then spoke with HR about the role. I mentioned I didn't have experience in a few areas but was eager to learn, and they encouraged me to continue. After that, I had four 30-minute Teams interviews back-to-back, without knowing who I was meeting with. The Sales Manager started the first one by asking why he was even involved, but he was actually the most engaging. The last interview was with the Senior Manager of Sales Operations who immediately said he had a hard stop at 2:30 PM and told me to start with my elevator pitch. I finished my pitch at 2:30 PM, and he then told me to email him any questions since we ran out of time, saying he'd be happy to answer. He never responded. A few days later, I got a generic email saying they weren't moving forward. It felt more like an interrogation than a conversation. The job's been open for 3 months with over 100 applicants, so they're probably having trouble finding the 'perfect' candidate. They reached out to me, and I wasn't even looking. The whole process lacked transparency, communication, and organization, and from what I've seen online, their process is outdated.

I applied to Direct Supply because I had heard good things about the company and was excited to work there. The interview process took around 1.5 months to finish, with over 5 hours spent in 10 interviews total, not including the Wonderlic test. The stages were: 1. Screening interview with recruiter 2. Interview with hiring manager 3. Wonderlic test 4. Four 30-minute interviews back-to-back with various team members 5. Four 30-minute interviews back-to-back with the leadership team on-site. I asked the recruiter questions about the process multiple times and wasn't responded to. In the leadership interviews, some interviewers weren't aware of my design work, even though the link was on my resume. I was asked questions about design decisions on projects I wasn't involved with at a company I left years ago, which was confusing and frustrating. The last interviewer was late, uninterested, and cut the interview short without explaining next steps. I waited almost a month for a response, reaching out 3 times, and only heard I'd get clarification soon. The job was reposted the same day I was supposed to get a response, and I heard nothing. The interviews seemed to go well until a few leadership ones. It felt like a lack of respect for my time and the candidate experience. Others on Glassdoor shared similar ghosting experiences.