ChartHop Interview Questions
& Process

After applying, I had a phone screen with Ai-Mei, who is the lead recruiter and was great. Then, a Zoom meeting with the CEO, Ian White. He was late and seemed disengaged. I was invited to meet more of the exec team. The next meeting was a Zoom with the Chief Marketing Officer. This meeting was recorded. She immediately started talking about her accomplishments and then asked if I use ChartHop, and if not, why not. For HR/People execs: be aware this role has been open for over 6 months, which is a red flag. The interview felt like user research and sales, not a genuine exploration of my background. I would run.

The whole thing took about 2 weeks. First, I chatted with Keisha, the Senior Talent Acquisition Partner – she was really professional and set clear expectations. Then, I did a demo and interview with the Director of Solutions & Enablement and a Sales Manager over Zoom, which lasted about 45 minutes to an hour. After the demo, we talked about my experience and I got to ask some questions, which was great for understanding the company and team. Keisha then set up my final chat with the VP of Sales. Honestly, that last part felt more like a friendly conversation than an interview; we both got to know each other and ask questions. The whole process was unique and showed me they value their employees, which is important to me. I got the offer just a day after the final conversation. In total, about 2 weeks and 4-5 interactions. I really enjoyed the entire experience and everyone I met.

The interview process had 3 rounds. The first was a 15-minute phone call to learn more about the company and the role, and it was pretty relaxed. The second was a remote interview with the hiring manager where we talked more about my project experience and skills, what I'd be doing in the position with more specific tasks, and company goals. The third was a remote interview with a product designer, where we went deeper into my experience and they asked more advanced, hypothetical, and theoretical questions than usual. This round was also a chance for me to learn more about their work and ask questions.

A recruiter reached out to me about this role. Since I was just starting my interviews and my portfolio needed work, I sent some of my work via a Google Drive link. About a week later, they let me know they wanted to move forward. Things moved really fast after that. The interview process had about 5 rounds. My first chat was with Ai-Mei, the Head of Talent, who was fantastic and got me really excited about the role. The next day, I met with the hiring manager, Ty, who was also very positive and engaged. We talked a lot about my skills and I showed him some of my work. On the same day, they informed me they wanted to proceed and sent details for a design exercise. I had two choices for the exercise: a live whiteboarding session or an at-home assignment. I opted for the take-home option, which had three prompts to choose from. I had about five days to finish it before my next interviews. The following interview was with the hiring manager to discuss my exercise. The day after that, there was a two-hour meeting to cover: sharing the exercise with the team of six people, two breakout sessions with UX and Engineering teams, and then a sync-up with the hiring manager to discuss my experience and ask any remaining questions. What I really liked about interviewing with ChartHop was the chance to interview them just as much as they interviewed me. It was clear they valued my experience, and I got all my questions answered.