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Zaxby's Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 178 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
74.2% Positive experience

Which role are you interviewing for?

15 roles · 178 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Zaxby's.

Showing 4 of 178
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Zaxby's

Cashier

Operations · nearly a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral

The interview process was brief and straightforward. The manager was very pleasant and helped ease my nervousness with his friendly and humorous demeanor. The interview itself was quite short, and I received a job offer a couple of days later.

Confirmed questions1 question
  • Can you describe your ability to collaborate effectively within a team?
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Zaxby's

Assistant Manager

Operations · a year ago

Mid Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Case

Franchise roles can be unpredictable, sometimes good, bad, or just okay. The place I interviewed seemed to be having issues with their supply chain, and sadly, I couldn't see it working out positively. So, I decided not to proceed. The actual interview process was straightforward, but I'd suggest doing a 'guest' visit a couple of days before your interview to get a real feel for the place.

Confirmed questions1 question
  • Describe how you would manage incorrect customer orders in the dining area while simultaneously addressing a minor medical issue with a chef in the kitchen.
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Zaxby's

General Manager

Operations · more than a year ago

Executive Easy Negative experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral

I applied and then had to wait a bit before setting up the interview location. When I got there and waited, I found out the interviewer wasn't even there. It was a waste of my time. They should have at least had the courtesy to call to reschedule. This really sets up a franchise for a bad employee experience.

Confirmed questions2 questions
  • Can you tell me about your previous role?
  • What were your responsibilities in your last position?
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Zaxby's

Recruiter

HR · more than a year ago

Mid Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

The interviewer called late and was cold during the phone screening. Questions were fairly simple, but I didn't understand why I didn't move forward in the process. I think the interviewer was dealing with personal issues because I never experienced an interviewer screening a potential RECRUITER and be so dry. Maybe she was expecting me to sound differently.

Confirmed questions1 question
  • Can you tell me about your previous experience as a recruiter?

Zaxby's Interview Questions

Quoted word for word from Zaxby's interview reports.

When faced with entering cold water, do you prefer to jump in or ease in?

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Why would you choose Zaxby's over competitors like McDonalds or Chik-fil-a?

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What would you do with your life if money were no object?

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After reading the Zaxby's Motto, what does it mean to you?

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How would you manage a customer who is upset and doesn't have a receipt?

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Can you tell me if your room is usually messy or clean?

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Formats, difficulty and experience

Across all 178 Zaxby's interview reports.

Interview formats

Behavioral 72.8%
Technical 12.3%
Other 10.3%
Group 2.5%
Presentation 1.2%

Interview difficulty

Easy 56.2%
Average 40.4%
Difficult 3.4%

Candidate experience

Neutral 14.6%
Positive 74.2%
Negative 11.2%

Reports by job function

Operations 152
Sales 16
Finance 3
Other 2
Analytics 2
Marketing 2