Zaxby's Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 19 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Zaxby's.
Zaxby's
Assistant Manager
Mid Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Case
Franchise roles can be unpredictable, sometimes good, bad, or just okay. The place I interviewed seemed to be having issues with their supply chain, and sadly, I couldn't see it working out positively. So, I decided not to proceed. The actual interview process was straightforward, but I'd suggest doing a 'guest' visit a couple of days before your interview to get a real feel for the place.
Confirmed questions1 question
- Describe how you would manage incorrect customer orders in the dining area while simultaneously addressing a minor medical issue with a chef in the kitchen.
Zaxby's
Assistant Manager
Manager Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Group Offer
Interview formats
Behavioral Presentation Other
Applied online for an ASM position and went through a three-part interview process. The first interview was with the GM, who gave an overview of the role and mentioned the DM would schedule the next interview. The second interview was with the DM before the store opened; he tried to gauge my seriousness by presenting a challenging picture of the job. He then set up the third interview with the Zaxby's franchise owner, who was dismissive and tried to downplay the management role, emphasizing that Zaxby's always comes first. Following this, I received a job offer.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Zaxby's
Risk Management
Senior Easy Positive experience No offer 1 round
Interview process
Onsite
Interview formats
Behavioral Technical
The interview process involved an onsite, face-to-face meeting with a senior director, an HR manager, and two team members. The atmosphere was great, and everyone I met was really friendly. The questions they asked were pretty standard and what I expected.
Confirmed questions1 question
- Could you walk me through your experience in risk management?
Zaxby's Manager Interview Questions
Quoted word for word from Zaxby's interview reports.
“When did you graduate high school?”
Read reports →“What are some things that you deem okay for firing someone?”
Read reports →“What changes would you make to the world?”
Read reports →“How do you manage stress?”
Read reports →“Tell me about a time in the last week you made a positive impact on someone's life.”
Read report →“Describe how you would manage incorrect customer orders in the dining area while simultaneously addressing a minor medical issue with a chef in the kitchen.”
Read report →“What kind of satisfaction do you get from working here?”
Read report →“Can you tell me about a time you had to handle a guest who was upset? What was the situation and what did you do?”
Read report →“Tell me about a time you dealt with a very difficult customer complaint.”
Read report →Formats, difficulty and experience
Across all 19 Zaxby's interview reports.