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UnitedHealthcare Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 271 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
67.5% Positive experience

Which role are you interviewing for?

30 roles · 271 reports

Candidate interview experiences

First-hand accounts from people who interviewed at UnitedHealthcare.

Showing 4 of 271
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UnitedHealthcare

Sales Manager

Sales · nearly a year ago

Manager Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Take home Onsite Panel Presentation Group
Interview formats
Behavioral Technical Presentation Group

It was a pretty long process. Started with a recruiter screening call, then I had to do an on-demand taped video interview. After that, I went in person to interview with a senior director and a manager. Then there was a video interview with the regional vice president. Finally, I had a shadow meeting at the facility.

Confirmed questions5 questions
  • Describe your sales process.
  • How do you approach time management?
  • What's your strategy for dealing with challenging customers?
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UnitedHealthcare

Health Services Director

Operations · nearly a year ago

Director Easy Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Panel Presentation Offer
Interview formats
Behavioral Technical Presentation

Got an app notification about an initial interview. Didn't hear back for weeks to set it up. Finally got an email saying I was still in consideration but it would take a bit longer. About a month later, had the initial interview with HR. They said the process could take 4-6 weeks, but I interviewed with the rest of the leadership team the next week, and the CEO the week after that. It took about 2 weeks from the first interview to getting the offer.

Confirmed questions2 questions
  • Tell me about your experience and knowledge of Medicaid.
  • Describe your approach to collaborating with Quality assurance teams.
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UnitedHealthcare

Director

HR · nearly a year ago

Director Average Neutral experience Accept offer 5 rounds
Interview process
Recruiter call Take home Technical screen Panel Offer
Interview formats
Behavioral Other

Applying to the open role within 2 business days was crucial to hearing back. There was an HR screening/conversation and then I was asked to do a one-way Hirevue interview. The business took a little too long to review that interview, but the next step was a virtual panel interview with the hiring manager and their peers. An offer was relayed about a week and a half after they got through the interviews.

Confirmed questions1 question
  • How do you determine and measure employee potential?
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UnitedHealthcare

Community Field Representative

Operations · a year ago

Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

After applying, I got a call from HR to go over my application answers. Then I had a 45-minute virtual chat with the hiring manager in my state. It was pretty chill. She started by asking about me. Since I gave a good overview of my background, education, work history, and skills, she didn't ask much else. I understood the job details, and she covered the hours, work conditions, and what's expected. She asked if I'd be okay with a week of training out of town. It finished before the 45 minutes. I didn't get the job, and they only told me after I followed up a week later. They replied the same day.

Confirmed questions2 questions
  • Can you walk me through your background?
  • Would you be able to travel for a week for training without any issues?

UnitedHealthcare Interview Questions

Quoted word for word from UnitedHealthcare interview reports.

What would be the value if you increase 125k by 45 percent?

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Could you explain how to make a PB&J sandwich to someone completely unfamiliar with it?

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Can you explain how to open, enter data, and save files in these Microsoft applications?

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Would you be able to travel for a week for training without any issues?

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Could you tell me which of UHC's core values resonates most with you and explain your reasoning?

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Can you recall a time you received negative feedback? What was it, and how did you react?

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Can you tell me about your experience with HEDIS measures and for how long?

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Can you share an instance of a difficult interaction with a patient's family member and describe your approach to resolving it?

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Would you be willing to help out a coworker with a question or need, even when you're busy with your own tasks?

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Formats, difficulty and experience

Across all 271 UnitedHealthcare interview reports.

Interview formats

Behavioral 57.2%
Technical 23%
Other 7.9%
Presentation 7.7%
Group 2.2%

Interview difficulty

Easy 25.5%
Average 65.3%
Difficult 9.2%

Candidate experience

Positive 67.5%
Negative 14.4%
Neutral 18.1%

Reports by job function

Operations 129
Sales 46
Other 34
Analytics 17
Engineering 14
Finance 8