Tufts Medical Center Interview Questions
& Process

It was a pretty standard process. I started with an HR screening call, then had two Zoom interviews. The whole thing, from when they first screened me to when they made me an offer, probably took a few weeks. Since it was during covid, the first time I actually went in person was for onboarding.

My recruiting experience was pretty bad due to the executive recruiter. She didn't call when she said she would and didn't set up debrief times. Some interviews needed to be rescheduled, but I couldn't reach her to do it. Given her experience level, I'd expect a better candidate experience. I've managed many recruiters at her level, and she's not competent. I waited three weeks for her response, which should have taken only a few days.

First, there's a phone chat where someone tells you about the job and asks about your experience and goals. They might also ask about qualities they value. Then, a video call with the PIs happens. You'll meet some current staff. They'll discuss job expectations and your background. Expect questions about hypothetical scenarios. Alternatively, an in-person interview might occur. You'd get an office tour and meet most future colleagues. Current CRCs might share their experiences. If the video call didn't happen, those topics get covered in person. At some point, the PI might ask for a writing sample or other tests.

Applied online, then my LinkedIn contact said I'd hear from the recruiter in a few days, which I did. The recruiter seemed really distracted and didn't ask good questions or have insight into the role, which is typical for HR. She was pretty dismissive. After the HR call, they said I'd get set up for a video interview with a manager. The first manager interview went great; she was nice, knowledgeable, friendly, and asked good questions. They were a bit hesitant about next steps, but that's understandable now. I heard back for a second round with the director a few weeks later, maybe a month. The director interview was friendly but also tense, professional but anxiety-inducing. The director clearly knew their stuff and was very successful. However, their interview questions were outdated and poorly constructed. The questions weren't the issue for someone experienced, but I noticed ageism. They made several derogatory remarks about millennials' work ethic, and it took a lot of self-control not to call them out. Tufts Medical Center seems like a great place to work with a diverse population, so I'm not sure why that last interview was so off-putting. The worst part, besides the inappropriate remarks and bad questions, was the long time it took for everything to happen. They really dragged out the decision, which doesn't give job seekers a good impression. Also, the recruiter was an ineffective communicator; I only heard from her once, which isn't okay in this job market.