Teavana Interview Questions
& Process

The hiring process started with an email from an area manager setting up an hour-long meeting. We discussed Teavana's history, the acquisition, and the resulting changes. She asked about my personal connection to tea and its significance in my life, along with general performance-based questions. Specific behavioral questions included detailing a difficult conversation with a team member and how I handled it. This initial meeting went very well. The second stage was a phone interview with a senior recruiter who was very friendly. We talked more about Teavana, benefits in greater detail, and compensation. She also inquired about the size of teams I've managed and store volume. This interview was relaxed and natural. A third interview is scheduled for next Saturday with another area manager and the regional director.

The interview process was pretty detailed. There were three interviews total. The first one was all about learning about the company and it was super informative. I learned that the benefits package for full-time employees is great, including Blue Cross Blue Shield and free tuition at Arizona State University. The second interview was really short and felt like a formality, just to get to know each other and my interest in joining. The third interview was with the main director. It was similar to the second one, but with a bit of the first interview mixed in – informative, with good exchange about knowledge and interests in joining the company.

They'll ask about your past experience and some basic interview questions. Depending on the manager, they might hire you on the spot if you come in person, or you should apply online and then come in to check. They start by getting to know you; my interview was done outside Nordstrom Cafe. They then ask why you want the job, what you know about the company, and then move on to the interview questions. The last question is about your hourly wage expectations, and from there, depending on your personality, they will hire you.

It was pretty chill. They asked about my past sales experience and some behavioral stuff. They also seemed to be checking if I'd fit in personality-wise, like if I had energy and liked tea (though some people there apparently preferred coffee). They really wanted to know if I was up for selling a lot. Honestly, it felt pretty subjective; if they liked you and you seemed together, you probably had a good shot. The main focus for the store manager was hiring someone who could sell tea and hit their targets. Obviously, people who are likable and seem smart are more likely to do that.