Teavana General Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Teavana.
Teavana
General Manager
Manager Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Presentation
Interview formats
Behavioral Technical Presentation Other
Since I do all the interviews at my store, I can tell you Teavana trains us to use behavioral questions. For instance, I'll ask about a time you set and achieved a goal to see your drive. On the flip side, I'll ask about a time you set a goal and didn't meet it, looking for contrary evidence. Expect to be interviewed on your sales abilities – how competitive, outgoing, aggressive, and driven you are. Expect to be tested, like being asked to sell me this tea or talk about a sample you tried. Some GMs even send you to the sample cart to check your comfort with groups.
Confirmed questions3 questions
- Be ready with examples of great things you've done in your past work, school, or sports.
- Know your passions and be ready to share a bit about your personal life without getting too detailed.
- Have an idea of things you could have done better in past jobs and what you learned from them.
Teavana
General Manager
Manager Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Presentation
It's a pretty straightforward interview process. You'll start with a call from a recruiter, probably based in Seattle. After that initial phone chat, if things go well, they'll set up a meeting with the area manager. The area manager will ask standard questions, but it's really important to be outgoing and highlight your skills in leading teams and also your ability to make sales yourself by leading by example. Then, you'll have another interview with an area manager from a different state for a peer review.
Confirmed questions3 questions
- Can you describe your favorite manager?
- What about your least favorite manager?
- Describe a time you successfully led change.
Teavana
General Manager
Executive Average Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
Interviewed with the area manager, first over the phone and then in person. Then had a phone interview with the regional manager. The area manager was hours late for the first interview and a day late for the follow-up phone call. The regional manager was on time. It was stressful because I had to follow up every week. Phone calls often went unanswered or weren't returned until the very end.
Confirmed questions1 question
- Have you ever had to terminate an employee?
Teavana General Manager Interview Questions
Quoted word for word from Teavana interview reports.
“Could you try to sell me the tea you're drinking?”
Read reports →“What attracts you to Teavana?”
Read reports →“What about your least favorite manager?”
Read reports →“Have you ever had to terminate an employee?”
Read reports →“What are your strategies for employee accountability?”
Read report →“Can you describe your worst manager?”
Read report →“Can you describe your favorite manager?”
Read report →“What are your career aspirations for the next five years?”
Read report →“Can you share an instance where you bent the rules to get things done?”
Read report →Formats, difficulty and experience
Across all 13 Teavana interview reports.