StubHub Interview Questions
& Process

The interview is done over an online meeting, lasting about 30 minutes to an hour. We'll cover your technical skills, specifically in Adobe Suite. We'll also ask about your character traits, looking for examples from your past jobs. Finally, we'll discuss your design experience, including your portfolio and design process.

First, there was a recruiter phone screen. After that, I had a 90-minute codepair session and a 60-minute system design interview. The coding part involved designing and implementing a small service, which wasn't too difficult. The system design question, however, felt like it tried to cover too much in the limited time. The interviewer just copy-pasted four product requirements and read them aloud. Designing the core engineering problem is a long process that involves considering system capacity and scalability. But because I didn't understand the scope or how broad the product requirements were, I was unsure about what the interviewer expected. For example, I didn't know which parts were considered an existing system and could use internal service calls, and which parts I was actually supposed to design. My system design interviewer was really cold and combative, staying silent when I was confused. I did my best to address his concerns despite this. The interviewers here should be trained to have a more collaborative back-and-forth, making it a team effort rather than putting someone under pressure and time constraints.

So I went through a bunch of interviews, like, a lot of rounds, and spent significant time with the higher-ups, including execs. It was all good convo, and they gave me good feedback all the way through. After we agreed on terms and I signed the offer letter, they set my start date for January and asked me to start some pre-boarding stuff a few weeks before. I did that work, but I didn't get to talk about it or anything. It involved reading stuff, checking out books they recommended, making a 30-60-90 day plan, looking at design skills, and reading up on their internal strategy. They asked me to do this before my official start date, and it was unpaid. I also had virtual meetings with a bunch of people from different teams, including some who would've been reporting to me. They then asked me to come in for about three hours for what they called meet and greets, but there were no agendas. These meetings happened almost a month before I was supposed to start. Basically, it felt like an interview panel. I went in thinking it was just to meet people. If I'd known it was an interview, I would've done things differently. Then, right after all that, they pulled the offer. I'm telling you this so you know to be careful. Even if it seems like a solid interview process and things are going well, they can still change things after you accept and start onboarding, especially before your actual start date. My advice: always ask if meetings are interviews or just intros, don't do too much unpaid work beforehand, check Glassdoor for other people's experiences, and try to keep your options open.

This whole StubHub interview experience was a mess from the start, taking way too long. I applied for GCS Training Supervisor on July 17th and it's still going on Sept 10th. The first call was with an outside recruiter from ELITEHIRE. They asked if I wanted facilitator or supervisor, and I said facilitator. We talked pay, and they said my low-balled range was okay. Then I had a Zoom interview with two people, which I thought went well. After that, I was set for an Aug 12th interview with the Global Manager where I had to give a 15-minute presentation. But on Aug 6th, I got a rejection email. I already accepted another offer, but on Aug 19th, the recruiter said the rejection was an ATS error and asked to reschedule. Since the company I accepted an offer from had a bad element, I told StubHub I was open to continuing. We rescheduled again, and the night before, I saw StubHub posted jobs with salaries listed – the pay was terrible. I asked the recruiter to confirm the compensation, and she finally revealed it was $58,500 + 15% bonus, saying supervisor and manager roles were quick progressions. This made no sense since they initially asked about supervisor roles if everyone starts as a facilitator. They lied about the budget initially, and the pay is ridiculously low, especially with my Master's degree almost done. I'm making six figures now, but I like the industry. They're moving to Atlanta and need to pay a livable wage. I did the presentation interview last week anyway. Then, on Sept 10th, I had another interview. The guy was nice, but the woman was passive-aggressive. I asked about the 3-6 months in-office requirement and she acted like I misread the posting. I also asked about professional development resources, and she went on a tangent about self-sufficiency and questioned why I cared about professional development. Honestly, don't waste your time.