StubHub Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at StubHub.
StubHub
Customer Service Representative
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
I had a phone interview that was pretty easygoing. It lasted about twenty minutes. They asked about my previous experience related to the role, what I understood about the company and the job, and then they explained the role to me.
Confirmed questions1 question
- Can you tell me about relevant skills from your previous experience for this role?
StubHub
Customer Service Representative
Entry Average Negative experience Decline offer 1 round
Interview process
Recruiter call Offer Background check
Interview formats
Behavioral
I got contacted by Adecco and they scheduled an interview for the next day. When I got there, they were running behind and I ended up waiting about half an hour. They told me I got the job and I got a bunch of calls and emails from Adecco saying congrats. But then, a few days before I was supposed to start, I got an email saying they couldn't offer me the position, no reason given. It was super confusing.
Confirmed questions1 question
- Were you asked about sports teams?
StubHub
Customer Service Representative
Entry Average Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Phone screen
Interview formats
Technical Behavioral
It started with an application, then a skills test, and finally an online video/audio interview. The whole thing took a few days. They asked stuff about customer service and how you'd manage situations. The skills test was on basic math, English, and computer skills.
Confirmed questions1 question
- What did a mentor tell you that was most helpful?
StubHub Customer Support Representative Interview Questions
Quoted word for word from StubHub interview reports.
“What makes you a fan?”
Read reports →“Can you tell me about a live event you attended and describe how you got tickets for it?”
Read reports →“What is your familiarity with Stubhub?”
Read reports →“Were you asked about sports teams?”
Read reports →“What did a mentor tell you that was most helpful?”
Read report →“What is your earliest availability to start?”
Read report →“What are your hobbies or activities outside of work?”
Read report →“Can you introduce yourself?”
Read report →“Was it okay for you to work in a company that is not stable?”
Read report →Formats, difficulty and experience
Across all 12 StubHub interview reports.