PLS Financial Services Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 63 interview experiences · FREE TO READ
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20 roles · 63 reportsCandidate interview experiences
First-hand accounts from people who interviewed at PLS Financial Services.
PLS Financial Services
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Had a quick chat with the store manager about the CSR job. It wasn't in an office, but right there in the lobby of the check cashing place. The questions were simple, a really easy interview. It was okay.
Confirmed questions2 questions
- Tell me about your experience and your availability for shifts, and if you have other commitments.
- What are your other commitments?
PLS Financial Services
Shift Supervisor
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
They had two rounds of interviews, one was in person and the other was a phone call. They asked basic interview questions. Some questions were about my personal experience, some were about my personality to see if I would be a good fit, and some were about the job itself and how I would handle the expectations of the role. They also mentioned the length of time it takes to hear back after the interviews.
Confirmed questions5 questions
- What is your approach to dealing with a challenging customer?
- Describe your previous experiences that relate to this role.
- What aspects of your personality make you well-suited for this job?
PLS Financial Services
District Manager
Manager Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview process was very straightforward. I felt I got all the info I needed to make a good decision. They asked all the right questions to see if my experience fit the role. The hiring process was fast and efficient. The interviewer made me feel comfortable the whole time.
Confirmed questions1 question
- Can you describe your experience with managing people?
PLS Financial Services
Human Resources Specialist
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Phone screen
Interview formats
Behavioral
It took about a month after applying for the recruiter to reach out. They called while I was driving and wanted to do a phone screen right away, which was weird. The recruiter said they wanted to schedule another call but would be at a conference for a week. However, 10 minutes later, I got an email for a meeting that week. We finally talked a week later for a proper phone interview. Some things that stood out were: they asked multiple times about my RPO experience, even though they said the company doesn't use RPO. They also seemed to forget our first chat, so I repeated a lot of what we already discussed. I was asked a lot about dealing with 'difficult people' and 'bad hiring managers,' to the point I asked the recruiter if they felt they were in a difficult work environment. The recruiter then spent about 5 minutes talking about how bad the managers were, sharing a story about a manager who posted their own job on Indeed and then said they did it because I'm never in the office. The most surprising part was the salary discussion. After I stated my expected compensation, the recruiter went silent and then said they'd only pay $25k more than I asked for. When I asked if that included a bonus, they confirmed it was X plus bonus, which seemed like they gave away $25k unnecessarily. It felt very unprofessional and odd.
Confirmed questions3 questions
- What is your understanding of our company?
- Could you describe your experience dealing with challenging individuals?
- Can you share an instance of working with a difficult hiring manager?
PLS Financial Services Interview Questions
Quoted word for word from PLS Financial Services interview reports.
“How would you accomplish this email validation using JQuery?”
Read reports →“How do you check if an email address is already in the system when validating data, so you can show an error message to prevent duplicates?”
Read reports →“What are your thoughts on the people in Chicago?”
Read reports →“Is the customer always right, in your opinion?”
Read reports →“What do you know about transaction isolation levels?”
Read report →“Can you do some basic programming on the blackboard for me?”
Read report →“How would you handle a sexual harassment complaint?”
Read report →“Are you familiar with using VBA's in Excel?”
Read report →“What does customer service mean to you?”
Read report →Formats, difficulty and experience
Across all 63 PLS Financial Services interview reports.