PetDesk Interview Questions
& Process

They use the Who method, which involves asking questions about successes and failures related to various core competencies. They focus heavily on metrics and want to understand the business impact of any successes or failures.

Started with a recruiter call, then a hiring manager call, followed by a half-day of panel interviews. They actually ask for references before the final round, which is a new one. Their current Who method interviewing is pretty flawed, especially with panels asking the same questions repeatedly. They also kept asking about professional failures, which doesn't feel like setting candidates up for success. In the end, a standard template rejection was sent out saying they'd give feedback in the interest of transparency. But then they ghost you when you ask for that feedback, and you're banned from applying for other jobs there. That last part seems really punitive, so people should probably avoid this company.

It started with a 20-minute recruiter call, which was pretty straightforward with basic questions. I heard back the same day to advance to the next stage. The second round was a 40-minute Zoom call with my potential manager. They asked basic questions about my current job and seemed to like my answers, advising me to continue being open about mistakes if I progressed. I received an email for the third and final round shortly after. It was a bit unusual that they requested reference checks before the final interview. They seemed to be in a hurry, setting a deadline for reference checks before the final interview to potentially make a decision by the day after. The references completed an online survey on time. The final interview lasted nearly three hours on Zoom, with rotating pairs of interviewers asking the same questions multiple times. For example, I was asked about my company being B2B or B2C twice, and I suspect this might be why I wasn't offered the job, especially since the recruiter couldn't provide client details on the initial call. Despite the process, I was ultimately rejected without clear feedback. They offered a call to discuss, but after agreeing, I never heard back to schedule it, leaving me feeling my time and my references' time were wasted.

This was a massive waste of time and an outdated, redundant interview process. It wasn't difficult, just tedious. The initial phone screening and HR manager interview were pretty standard. I'd read about their ~3-hour-long final interview beforehand, but I gave them the benefit of the doubt since it was fun talking to both the recruiter and HR manager. However, it was an awful experience from start to finish. They asked the same questions over and over, focusing ONLY on my past work. They had zero interest in what I wanted to do/learn or contribute, independent of my work history. I was hopeful they'd deviate from the "Who" method, but they stuck to it. The second HR manager 1) showed up late with no apologies and 2) was completely disinterested in what I had to say. It ruined the atmosphere and was incredibly disrespectful. To top it off, the more I questioned them, the more I realized they didn't even know what they wanted out of the position. I came out of those 3 hours knowing less about the role than when I started. They've changed the pay twice since I applied—once just before our final interview and again recently (the listing's still up lol). I guess they ended up wasting the second final candidate's time too. Maybe decide what you want and if you can budget for it before wasting almost a month of candidates' time. Until then, you have no business trying to hire anyone. I was excited to work here, but in hindsight, I would've thought twice about accepting even if I got an offer. They seem like nice people, but I don't think I'd want to work for them.