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Paper Source Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 132 interview experiences · FREE TO READ

1.9 Rounds average
Easy Typical difficulty
76.3% Positive experience

Which role are you interviewing for?

13 roles · 132 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Paper Source.

Showing 4 of 132
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Sales Associate

Sales · nearly a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Had a quick and informal chat about my past work history and how I see this job. We talked about my background, where I've worked before, my main skills, what's driving me, and what I think the job involves and what's expected.

Confirmed questions1 question
  • What did you grasp about the position?
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Retail Store Manager

Sales · a year ago

Manager Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The first interview, a screener, was really friendly and welcoming. We talked about my background, how I coach performance, my sales goals, and how I focus on clienteling. They asked about my experience with smaller teams, my ability to delegate and organize my time, my training style, and how I ensure a profitable store.

Confirmed questions1 question
  • Could you elaborate on your selling and clienteling experience?
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Paper Source

Key Holder

Sales · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Onsite
Interview formats
Behavioral

I had an in person interview where they asked a lot about my customer service experience and how I would respond in different customer service situations. They also asked about my favorite products that the company sells and how I would recommend products to customers.

Confirmed questions2 questions
  • Can you tell me about your customer service experience and how you would handle a difficult customer?
  • What are your favorite company products and how would you suggest them to customers?
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Paper Source

Assistant Store Manager

Operations · more than a year ago

Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Onsite Panel Offer
Interview formats
Behavioral Presentation

I had an initial chat with the store manager over the phone. Then, a week later, I went in for an in-person interview with them. This included talking about the job and a store tour. After that, I had a final interview with the regional and district managers. The store manager mentioned they wanted to hire me during the in-person, and that the district managers would discuss pay. The interview with the district managers felt condescending and confusingly designed. They said I'd hear back from the store manager that day, but I never did. I followed up with emails to all three managers and called the store, but got no response. It was super unprofessional, and honestly, I'm glad I'm not going to work with people who can't even follow up after an interview, let alone offer a job and then question my salary request.

Confirmed questions1 question
  • What motivates you to join Paper Source?

Paper Source Interview Questions

Quoted word for word from Paper Source interview reports.

If a mother came in asking what kind of gift she should get her daughter for the holidays, what would you suggest?

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At a Christmas party, would you be greeting guests or staying with people you know?

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What would you say to close a sale if a customer who's been browsing and declined help seems to be leaving?

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What would you do if you were helping a customer at the register and the phone was ringing?

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What would you do if someone consistently failed to provide necessary information on time, even after multiple reminders and deadlines?

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Are you more of an introvert or an extrovert, and what makes you say that?

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Can you bring something to show that represents your creative hobbies?

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Can you tell me about current and emerging trends you've observed in the stationery market?

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People follow people, so why do your associates like to work for you?

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Formats, difficulty and experience

Across all 132 Paper Source interview reports.

Interview formats

Behavioral 65.8%
Presentation 13.9%
Other 11.9%
Technical 5.9%
Group 1.5%

Interview difficulty

Easy 49.2%
Average 47.7%
Difficult 3%

Candidate experience

Positive 76.3%
Neutral 11.5%
Negative 12.2%

Reports by job function

Sales 65
Operations 57
Other 4
Design 4
Marketing 2