Paper Source Store Manager Interview Questions
& Process

I had an initial chat with the store manager over the phone. Then, a week later, I went in for an in-person interview with them. This included talking about the job and a store tour. After that, I had a final interview with the regional and district managers. The store manager mentioned they wanted to hire me during the in-person, and that the district managers would discuss pay. The interview with the district managers felt condescending and confusingly designed. They said I'd hear back from the store manager that day, but I never did. I followed up with emails to all three managers and called the store, but got no response. It was super unprofessional, and honestly, I'm glad I'm not going to work with people who can't even follow up after an interview, let alone offer a job and then question my salary request.

I applied through Indeed.com and heard back from a recruiter the next day to set up a phone interview. The recruiter call was super friendly and felt like a genuine conversation, not really an interview. She connected me with another recruiter who had retail experience to discuss joining Paper Source. After that, I had two FaceTime interviews with the Regional Manager, who was really sweet and made me feel comfortable. She asked thorough questions to understand my background and management style. The following week, I was flown to Chicago for a day of tours at their warehouse and headquarters, plus two more interviews with the COO and Field Recruitment Manager. It was awesome they showed me the company so well. The people at Paper Source made me feel like part of the team already.

I got the job through LinkedIn and got a call the next day from a really great recruiter. I then met with the Regional that same day and went to Chicago the following week for the final interviews. It was clear from the beginning that this company values its employees, and I was impressed by the Regional's leadership. The Chicago visit reinforced this impression; they made me feel like part of the team even during the interview process. I felt comfortable and knew it was a good fit. It was the best interview experience I've had in my 20 years of work.