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MTR Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 313 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
49.2% Positive experience

Which role are you interviewing for?

30 roles · 313 reports

Candidate interview experiences

First-hand accounts from people who interviewed at MTR.

Showing 4 of 313
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MTR

Internship Program

Other · half a year ago

Intern Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Had a video interview, which was about 10 minutes long. During the interview, you're asked to introduce yourself in your native language and discuss your expectations and potential contributions to the program.

Confirmed questions4 questions
  • Can you introduce yourself in English? Chinese is also acceptable.
  • Please introduce yourself in your native language.
  • What are your expectations for this program?
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MTR

Station Officer

Operations · nearly a year ago

Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Behavioral Technical Other

It started with a self-introduction and an eye test. Then there were questions about myself and some situational questions. After that, there was an online multiple-choice section with work-related situation questions. Finally, I was asked to do a body check. Overall, it wasn't a bad experience, but I'm not sure why I haven't heard back from them yet.

Confirmed questions4 questions
  • What are the responsibilities of a station officer?
  • Tell us about yourself.
  • How would you handle this situation?
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MTR

Leasing Officer

Sales · nearly a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I found the whole experience quite disappointing. The process was not impressive and it took a very long time, which was frustrating. The waiting periods were long and I often felt unsure about my application status. Also, HR was slow to respond and often unresponsive. I faced significant delays getting answers to my questions, which made it hard to move forward. This lack of timely communication made me feel neglected as a candidate and compounded my dissatisfaction. Overall, it created a negative impression of the company. I was expecting a more efficient process and better engagement from HR, but it didn't meet my expectations.

Confirmed questions1 question
  • What is a key factor for a successful mall?
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MTR

Intern

Marketing · nearly a year ago

Intern Average Negative experience No offer 5 rounds
Interview process
Recruiter call Take home Group Panel Offer
Interview formats
Technical Group Behavioral Other

You start by submitting your application online with your CV and cover letter. Then, you'll complete an aptitude test covering numerical reasoning, logic, and situational judgment. After that, there's an HR interview where they'll ask about your motivation and how you work in a team. Next, you'll participate in a group assessment where you'll need to design a campaign and show your collaboration skills. The final stage is a panel interview to test your analytical and creative thinking. They also throw in a quirky personality question to see how quickly you can think on your feet. If you're successful, you'll get an offer, followed by onboarding and orientation.

Confirmed questions1 question
  • How would you deal with a train service that unexpectedly stops during busy times?

MTR Interview Questions

Quoted word for word from MTR interview reports.

In what ways could instant payment services like PayMe be advantageous for MTR?

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Can you explain how MTR stands out from other railway systems?

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Given the persistent issue of train carriage crowding during peak hours due to population growth, and considering that many cities use crowd control measures, how can the MTR use technology to improve crowding management and prepare for increased passenger volume from new rail lines in the future?

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How do you see MTR's operations connecting with the overall development of Hong Kong?

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What would you do if there is a customer who feel sick while taking MTR ?

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In what ways can technological advancements enhance MTR's service delivery to passengers?

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Regarding the proposed development, how compatible is it with the site's characteristics?

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How would you handle a complaint about water dripping in a public area?

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Considering the recent bad news, what suggestions do you have for improving MTR's public image?

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Formats, difficulty and experience

Across all 313 MTR interview reports.

Interview formats

Behavioral 37.1%
Technical 28%
Group 12%
Presentation 10.7%
Other 8.3%

Interview difficulty

Easy 23.3%
Average 64.5%
Difficult 12.1%

Candidate experience

Neutral 48.2%
Positive 49.2%
Negative 2.6%

Reports by job function

Other 142
Engineering 100
Operations 43
HR 8
Marketing 6
Finance 6