Minacs Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 126 interview experiences · FREE TO READ
Which role are you interviewing for?
29 roles · 126 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Minacs.
Minacs
Customer Service Ambassador
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Other
It was a two-stage interview process. First, I spoke with a recruiter, which was pretty straightforward. The main point was to see if I understood the expectations for shift work. Then, I had a second interview with the supervisor. This was also quite basic, mostly asking about my customer service experience and how I'd deal with difficult customers. There was also a phone interview to check my French language skills, which was more of a casual chat and pretty pleasant.
Confirmed questions1 question
- How would you deal with aggressive customers?
Minacs
Trainer
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
I had a phone call with the training manager first. We talked about my past jobs, the role I was interviewing for, what I did there, and why I was interested in Minacs. Later, I got an email saying I passed that round and had a face-to-face interview at their Ecospace office. In the conference room, I met with two senior trainers/managers. I had to give them a training session on a topic I picked. They acted like trainees and asked me both easy and tough questions, which I think I handled well.
Confirmed questions1 question
- How would you deal with a trainee who is disruptive or a bully in your class?
Minacs
Customer Service Representative
Entry Average Positive experience Accept offer 4 rounds
Interview process
Phone screen Technical screen Background check Onsite
Interview formats
Technical Behavioral
They do a french test over a phone call with a 3rd party if you're french. They do an over the computer assessment with math and listening skills. They take off some money from your paycheck to pay for your criminal record and credit checks. Because they pay the bulk of it they own it so you never see a copy. Also if you have several credit checks because you moved, bought a car etc your credit takes a hit everytime. Then they bring you in for a face to face interview. They ask you questions. Make sure you're a suitable candidate and the interview takes 30 mins to an hour.
Confirmed questions2 questions
- Do you have prior call center experience?
- Tell me about a time you dealt with an angry customer and how you handled it.
Minacs
Customer Service Representative
Entry Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical Other
3 interviews, each lasting 1 hour and 30 minutes, for a starting salary of $12.05 per hour. Bilingual candidates receive an additional $3, bringing the hourly rate to $15.85. The process included 1 phone interview and 2 in-person interviews, involving Minacs and Nissan Canada. There were scenarios, questions, and several tests. It felt like a waste of time; applying through other agencies or directly on the Nissan Canada website might be better.
Confirmed questions5 questions
- Can you describe your responsibilities in your previous role?
- What would be your course of action in specific situations?
- How would you describe your personality?
Minacs Interview Questions
Quoted word for word from Minacs interview reports.
“For a broken iPod where the tech port is unavailable, what three Google search terms or phrases would you use to find troubleshooting help?”
Read reports →“Can you explain what booting is and the boot sequence in Windows XP, Vista, and 7 operating systems?”
Read reports →“What are some fundamental terms that people often neglect to learn in this field?”
Read reports →“Tell me about your favorite film and write a 200-word essay about it.”
Read reports →“What would you do if you were refused ID when you asked for it?”
Read report →“What are your thoughts on a strict attendance policy with zero tolerance?”
Read report →“How would you deal with a trainee who is disruptive or a bully in your class?”
Read report →“Can you tell me about some basic terminologies that might be easily missed?”
Read report →“What is your response to a situation where your computer is on fire?”
Read report →Formats, difficulty and experience
Across all 126 Minacs interview reports.