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Icing by Claire's Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 42 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
65.9% Positive experience

Which role are you interviewing for?

4 roles · 42 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Icing by Claire's.

Showing 4 of 42
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Icing by Claire's

Sales Associate

Sales

Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Phone screen
Interview formats
Behavioral

I applied in the store back in December 2014. They didn't get back to me until April 2015 for a one-on-one with the first hiring manager, which covered all the basic interview questions. A couple of weeks after that, I had another interview with the second hiring manager where we discussed their guidelines and scheduled a call with the district manager. By mid-May, I had my phone interview with the district manager. This was my third interview with the company, and I was ready with all my questions. It was a short 15-minute call, and she mentioned I'd hear back in a few weeks, but after three interviews, I never did.

Confirmed questions2 questions
  • Are you comfortable with loss prevention?
  • How do your clothes represent you at work and outside of work?
Icing by Claire's logo
Icing by Claire's

Key Holder

Sales

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

The interview was right straight to the point. They asked about my availability, why I want to work there, and why they should hire me. It's best to do your background research about the company before the interview. The interview was good. I had to go through two interviews. The first one was with all the managers from Claires and icing. The second one was with the asm from icing. Typical interview questions.

Confirmed questions4 questions
  • Do you have availability?
  • What makes you want to work for this company?
  • What makes you a good candidate for this position?
Icing by Claire's logo
Icing by Claire's

Key Holder

Operations

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Offer
Interview formats
Behavioral

A few days after I submitted my application, the store manager gave me a call. I came in for an interview a few days later, talking with both the store manager and assistant manager. It was pretty relaxed, mostly because they are both really nice ladies. They asked me to take a questionnaire online at home. After I finished, I was supposed to call the store back to let them know. They called to check my questionnaire score. Right after they saw I passed, they called and offered me the job.

Confirmed questions1 question
  • Can you share an instance where you went above and beyond to assist a customer?
Icing by Claire's logo
Icing by Claire's

Shop Assistant

Operations

Entry Easy Negative experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral

I thought the interview went well at first. They asked about upcoming vacation, and I was upfront about having a month and a half booked. The manager said it was fine. I got the job right away and started working part-time. After a few months, I brought up my vacation again, but my manager acted like I never mentioned it. She said I wouldn't be able to return after the vacation and would have to quit or be fired. It was so unprofessional, and I had to quit.

Confirmed questions1 question
  • How would you handle a situation where you suspected a customer was shoplifting?

Icing by Claire's Interview Questions

Quoted word for word from Icing by Claire's interview reports.

What do you read or use to keep up on today's fashion industry?

Read reports

What would you do if a customer asked for a refund but didn't have a receipt?

Read report

Are you able to wear the required solid black dress code?

Read report

How would you handle a situation where you suspected a customer was shoplifting?

Read report

Formats, difficulty and experience

Across all 42 Icing by Claire's interview reports.

Interview formats

Behavioral 61.8%
Other 17.6%
Technical 13.2%
Presentation 2.9%
Group 2.9%

Interview difficulty

Easy 42.9%
Average 52.4%
Difficult 4.8%

Candidate experience

Neutral 24.4%
Positive 65.9%
Negative 9.8%

Reports by job function

Operations 22
Sales 18
Other 2