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Icing by Claire's Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
33.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Icing by Claire's.

Showing 3 of 6
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Icing by Claire's

Assistant Manager

Operations · more than a year ago

Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Phone screen
Interview formats
Behavioral Case

I sent in my resume on the web and they got in touch with me the very same day to schedule an interview. The woman who saw me was super nice and the interview was about 30 minutes long. There are a good amount of scenario-based questions. If you do well in the in person interview, they then set you up with an interview over the phone with the district manager.

Confirmed questions3 questions
  • What's your approach to resolving a customer complaint?
  • Can you share an instance where you exceeded expectations for a customer?
  • How would you foster team building and what steps would you take to implement it?
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Icing by Claire's

Manager

Sales · more than a year ago

Manager Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I met with the District Manager for both Claires and Icing stores in the Ohio area. The interview was pretty straightforward. I had to bring up information about the company myself, as no questions were asked about it. More questions were asked about how my age would affect my ability to stay up-to-date with the company's market.

Confirmed questions1 question
  • Given that this company targets college-aged or recently graduated individuals seeking a trendy yet professional style, how do you perceive your age influencing your capacity to connect with this demographic?
Icing by Claire's logo
Icing by Claire's

Assistant Manager

Operations · more than a year ago

Mid Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical

The hiring process involves normal interviewing questions, so be ready to answer things like why you want to work here and what you know about fashion and customer service. Make sure you research the company beforehand and are up-to-date on the latest fashion trends. Dress appropriately for the role, but don't overdo it. Also, ask about how long the hiring process usually takes. It takes 4 interviews for the 3rd key position, and the pay is only $8.50/hr, so seriously consider if it's worth it.

Confirmed questions1 question
  • Tell me about a time you managed people.

Icing by Claire's Manager Interview Questions

Quoted word for word from Icing by Claire's interview reports.

Given that this company targets college-aged or recently graduated individuals seeking a trendy yet professional style, how do you perceive your age influencing your capacity to connect with this demographic?

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How would you foster team building and what steps would you take to implement it?

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What's your approach to resolving a customer complaint?

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What constructive feedback would your manager give you?

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Can you share an instance where you exceeded expectations for a customer?

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Formats, difficulty and experience

Across all 6 Icing by Claire's interview reports.

Interview formats

Behavioral 60%
Technical 30%
Case 10%

Interview difficulty

Easy 33.3%
Average 66.7%
Difficult 0%

Candidate experience

Positive 33.3%
Neutral 50%
Negative 16.7%