HSN logo

HSN Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 199 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
66% Positive experience

Which role are you interviewing for?

30 roles · 199 reports

Candidate interview experiences

First-hand accounts from people who interviewed at HSN.

Showing 4 of 199
HSN logo
HSN

Administrative Receptionist

Operations · nearly a year ago

Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

A entrevista é conduzida de forma tranquila. A única questão para reflexão é o etarismo percebido pela falta de respostas em relação às proposituras encaminhadas ao departamento de seleção. Sem mais observações, aqui exigem mínimo de 30 palavras e não é correto exigir quantidade de palavras.

Confirmed questions2 questions
  • Tell us about your career path.
  • Why do you feel you are a good fit for this company?
HSN logo
HSN

Customer Service Representative

Operations · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Presentation

The interview was pretty laid back and it was via phone. The interviewer was very friendly and the questions were pretty basic. You also had to do a test call while sharing your computer screen, and the interviewer pretended like she was a customer calling in to order something or to make a complaint. As long as you know how to work on a computer (the basic stuff) and you show empathy and friendliness, you will be fine.

Confirmed questions1 question
  • How would you handle an irate customer who got the wrong item just before a major event?
HSN logo
HSN

Marketing

Marketing · more than a year ago

Mid Easy Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral

So I had an initial phone call with HR, and then there were two rounds of Zoom interviews. The second round actually had two separate calls, so that made it 3 interviews in total. HR was really disorganized throughout. Every interview I had was either scheduled wrong, with the wrong person, or had to be rescheduled because of a conflict. There was a lot of disorganized back and forth, and something went wrong on their end with each step. I even had two different HR people emailing me trying to sort things out. It definitely felt unprofessional and made me question the legitimacy of the company because of it.

Confirmed questions2 questions
  • Could you describe your preferred management style?
  • How would you describe yourself as a team player?
HSN logo
HSN

Photo Studio Producer

Operations · more than a year ago

Mid Average Negative experience No offer 5 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical

So I had like 4 interviews with 4 different team members first and then 1 more with 2 other people. That was 5 interviews in total over 4 weeks. They were pretty standard, like, 'tell me about your experience' and 'why do you want to work here' type questions. The thing that bothered me was that the process felt disorganized and it wasn't clear who was actually making the hiring decision. Some contractor assistants set up all the interviews, so there was no one from the company to follow up with. I ended up finding the interviewers' emails myself to send follow-ups. About a week after the second round of interviews, I got an offer from somewhere else. I was still interested in the HSN job, so I tried to get an update from the person I interviewed with twice, but they never responded. Since I already had another offer, not getting the HSN job was okay, but being ghosted after 5 interviews still really bugs me. Honestly, even an automated email saying I didn't get the job would have been better than just silence after investing so much time talking to different people on the team.

Confirmed questions1 question
  • What makes you want to join HSN?

HSN Interview Questions

Quoted word for word from HSN interview reports.

What steps would you take to reset your internet if it was having issues?

Read reports

How would you handle an irate customer who got the wrong item just before a major event?

Read reports

Are you okay with taking a pay cut of $1.55 per hour for this job?

Read reports

The pay is $10.30 per hour plus possible incentives. Does that work for you?

Read reports

Can you commit to 6 weeks of training with strict attendance requirements?

Read report

Can you tell me about this company terminology on one of their top selling products?

Read report

What would be your course of action if you discovered a staff member was being dishonest?

Read report

What actions would you take if instructed to send out a communication without prior approval?

Read report

Formats, difficulty and experience

Across all 199 HSN interview reports.

Interview formats

Behavioral 54.1%
Technical 22.8%
Other 11.3%
Presentation 9.6%
Case 1.1%

Interview difficulty

Easy 30.7%
Average 64.8%
Difficult 4.5%

Candidate experience

Positive 66%
Neutral 16.2%
Negative 17.8%

Reports by job function

Operations 97
Sales 46
Other 19
Marketing 13
Engineering 8
HR 7