HomeSense logo

HomeSense Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 102 interview experiences · FREE TO READ

1.5 Rounds average
Easy Typical difficulty
87.3% Positive experience

Which role are you interviewing for?

11 roles · 102 reports

Candidate interview experiences

First-hand accounts from people who interviewed at HomeSense.

Showing 4 of 102
HomeSense logo
HomeSense

Sales Associate

Sales · nearly a year ago

Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Group
Interview formats
Behavioral Group Other

It was a pretty long interview process, where the HR managers brought in over 100 people on the same day. Most of the questions they asked were related to the job itself. The managers were super patient and nice.

Confirmed questions2 questions
  • Can you share details about your previous work experience?
  • What are your working hours availability?
HomeSense logo
HomeSense

Store Associate

Sales · a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

I had a quick interview on the day I applied. Then they called me back for another one. The main interview was about 50 minutes and pretty straightforward. They sent me the offer pretty fast after that.

Confirmed questions3 questions
  • Can you tell me about your strengths and weaknesses?
  • What steps are you taking to address your weaknesses?
  • Tell me about a time you had to deal with conflict.
HomeSense logo
HomeSense

Cashier

Operations · more than a year ago

Entry Average Neutral experience Accept offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral Technical

First, there was a phone interview. Then, I went in for an in-person interview where they asked me some basic questions, like why I wanted to work there and for an example of a time I dealt with a workplace scenario.

Confirmed questions2 questions
  • Can you share an instance where you handled a challenging customer and describe your actions?
  • Tell me about a time you faced a difficult customer and what steps you took.
HomeSense logo
HomeSense

Sales

Sales · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Case

I interviewed at Homesense for a sales role. We talked about my interest in the job and some customer service stuff I did. They gave me some hypothetical situations, and I asked about the team and how I could grow. It seemed to go well, and then they made me an offer.

Confirmed questions1 question
  • Tell me about a time you dealt with a difficult customer and what you did to fix it.

HomeSense Interview Questions

Quoted word for word from HomeSense interview reports.

Do you know how we are able to sell our products at such discounted prices?

Read reports

How have you dealt with a situation where you and a teacher disagreed?

Read reports

Could you role-play a Dragons' Den pitch, selling a Homesense product to us?

Read reports

Can you explain how a retail store operates smoothly from start to finish?

Read report

Share an instance where you went the extra mile for a customer. What was their response?

Read report

How would you handle a customer who is unhappy with a product or service?

Read report

What attracts you to HomeSense and what drives your desire to work here?

Read report

Can you tell me about a time you had a really good customer service experience?

Read report

Formats, difficulty and experience

Across all 102 HomeSense interview reports.

Interview formats

Behavioral 73.5%
Other 10.3%
Technical 9.6%
Group 4.4%
Case 1.5%

Interview difficulty

Easy 55.9%
Average 41.2%
Difficult 2.9%

Candidate experience

Positive 87.3%
Neutral 8.8%
Negative 3.9%

Reports by job function

Sales 76
Operations 22
Other 4