European Wax Center Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 384 interview experiences · FREE TO READ
Which role are you interviewing for?
16 roles · 384 reportsCandidate interview experiences
First-hand accounts from people who interviewed at European Wax Center.
European Wax Center
Sales Consultant
Mid Average Negative experience No offer 2 rounds
Interview process
Onsite Recruiter call
Interview formats
Behavioral Technical
Had two interviews for this role, the first one was in person and the second one was with their regional director. It's really discouraging when you feel like an interview went super well, and then you hear nothing back from the company when they decide not to move forward. No hard feelings, but it definitely makes you not want to recommend them.
Confirmed questions2 questions
- Can you share an example of when you were a good team player?
- How do you upsell to clients?
European Wax Center
Guest Service Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
It was very easy and quick. First, I had an on the phone interview. Then I got called back for an in person interview where I was just asked about my strengths and weaknesses and how I can work under pressure and in group settings. Then I was asked about the hours I could work and when I could come in and if I was flexible. It was very relaxing. After that, I got accepted and got straight to training.
Confirmed questions1 question
- How would you handle challenging customers?
European Wax Center
Guest Service Representative
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical Other
Advertised as $15-20/hr on indeed but it's really $12 plus commission on wax passes. I got an email on indeed asking me basic questions like how far I live from the location, my availability, and if I'm okay with sales goals. Had a phone interview a week after applying, and then an in-person interview about 5 days later. I checked Glassdoor reviews for prep, which weren't great but seemed okay enough. The in-person interview started 15 min late, which made me a bit nervous. It lasted about 45 min and was more thorough than usual for customer service/front desk. The next day, I got an email asking for 2-3 references, a photo, a bio (about me, why I want to work there, and why I'm a good fit), my social security card, and my ID, all via email. This felt really weird for a few reasons: a photo is odd since they saw me in person, they asked bio questions I already answered, and asking for sensitive ID documents unsecured via email before an offer or background check agreement is questionable and potentially an HR violation. They called a few hours later to confirm I got the email and I asked if this was a conditional offer. They said as a franchise, they had to send this packet to franchise HQ for approval before offering the job, which made me even more uncomfortable about sending my info to unknown people. My peers agreed it was a bit off, so I withdrew my application and decided to share my experience on Glassdoor to warn others.
Confirmed questions4 questions
- Do you feel comfortable working towards competitive sales goals?
- Can you share an instance where you collaborated with a team?
- What do you do when you don't meet your objectives?
European Wax Center
Wax Specialist
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The hiring manager rescheduled our zoom interview 2 minutes after it was supposed to start. I had to follow up for another time and date since she never emailed me back. Red flags already. Day of the rescheduled interview, I was getting bad vibes and I could already tell I wasn’t going to get the job. Didn’t expect so many questions considering it’s an entry level job paying minimum wage with extremely high turnover rate.
Confirmed questions8 questions
- Can you introduce yourself?
- What makes you want to work for EWC?
- Tell me about a time you dealt with an angry customer.
European Wax Center Interview Questions
Quoted word for word from European Wax Center interview reports.
“What would you do if a client consistently arrived late for their appointment?”
Read reports →“How would you respond to a client who complains the wax is too hot?”
Read reports →“Could you tell me about one item in your purse that you can't live without?”
Read reports →“If you were a kitchen utensil, which one would you be and why?”
Read reports →“How would you convert a potential customer who is only browsing into a buyer?”
Read report →“Could you provide a summary of the provided sales pitch regarding products and wax packages?”
Read report →“What would be your plan if you were out of work for half a year?”
Read report →“What's your strategy for marketing EWC to attract both new and repeat customers?”
Read report →“Do you have 30 models lined up for training in the first week?”
Read report →Formats, difficulty and experience
Across all 384 European Wax Center interview reports.